Help!! Help!!

R

RONINFILMER

Active member
Just Bought A Jvc And There Are Three Dead Pixels When I See The Footage. Has Anyone Heard Of This? What Should I Do!?!!!!!!
 
Hi Roninfilmer - I realise this may have come as a shock to you.... however it is easily sorted within the menu system. There are folks here who could talk you through this, but if you purchased your camera through a dealer you would be best to contact them so as not to invalidate any warranty. The dealer will talk you through it - its a simple masking fix. All the best...

Stu...
www.studioscotland.co.uk
 
Can Someone Please Walk Me Through It. The Dealer Is Closed Today And I Have To Shoot Something. Please Someone Help!
 
Can't speak for others - we have not had any need to mask dead pixels so I am not familier with the hidden menus. I understand that instructions were at one point posted on this forum but were removed, because the menu is hidden for a very good reason - tamper with the wrong settings and you could really mess up your camera and invalidate any warranty. Sorry, I know this does not help you in your hour of need but it could be the reason why you are not getting any replys on how to do this.... all the best.

Stu...
www.studioscotland.co.uk
 
what are pm's. I really havent heard of anyone fixing this problem. I hear jvc fans talking about the people fixing it but when I ask what to do I get minimal answers. If its that hard to fix such a harsh problem then people should just return the jvc and buy something else. We wouldnt have to if people would explain to us how to fix these dead pixels. Does anyone out there know how to fix it or is this bull crap.
 
I sent you a private message (aka PM). Look at the top of the page and check you DVXuser.com mail....
 
Roninfilmer has a good point actually. These dead pixels should be fixed before the cameras are shipped. The fact that several users are reporting them indicates one of two things, both of which are a concern to prospective customers. Either JVC has poor quality control that allows defects to go out, or else the pixels are dying after shipping.

Richard Hunter
 
jaegersing said:
Roninfilmer has a good point actually. These dead pixels should be fixed before the cameras are shipped. The fact that several users are reporting them indicates one of two things, both of which are a concern to prospective customers. Either JVC has poor quality control that allows defects to go out, or else the pixels are dying after shipping.

Richard Hunter
Click to expand...
A couple of dead pixels out of the box is par for the course. It's no big deal...
 
I applied the settings to the camera but now it looks grainy. Do you have any way to reset the basic settings so i can get the original look back?
 
stephenlnoe said:
A couple of dead pixels out of the box is par for the course. It's no big deal...
Click to expand...

Hi Stephen. I disagree. If this stops you using the camera it is a big deal. And if it is meant to be a user procedure then the information to do it should be included with the camera.

So, why can't JVC fix it before shipping, and what else are they not checking? These are the natural questions thrown up when a company does not take care of quality.

Unless the pixels are dying after shipping? That would be even worse, because then it might happen to anyone anytime.

Richard
 
RONINFILMER said:
I applied the settings to the camera but now it looks grainy. Do you have any way to reset the basic settings so i can get the original look back?
Click to expand...

Resetting the menu settings to the factory
settings
Select the RESET FILE.. item on the FILE MANAGE menu
screen.
1. Turn the SHUTTER dial, bring the cursor (K) to SELECT
and press the SHUTTER dial.
• The file name setting area for the file to be reset
flashes.
2. Turn the SHUTTER dial, select the name of the file to
reset, and press the SHUTTER dial.
CAM1, CAM2, CURRENT (current settings)
3. Turn the SHUTTER dial, bring the cursor (K) to the
RESET item and press the SHUTTER dial.
• EXECUTE flashes.
4. With EXECUTE selected, turn the SHUTTER dial to reset
the settings.
If the current menu settings and the factory settings have
different video format settings, “REBOOT!” is displayed
for 3 seconds, the camcorder turns off automatically and
then turns on.
When this happens, the SUB NAME initial value,
“[SCENE]” is displayed.

(Page 81 of the HD100 manual.)
 
Hi Richard,

You're right, it may be a big deal to someone else. I've only heard of having to do the routine once (initially) and then never need to run it again. In other words, no big deal to fix once.

S.Noe
 
Well now I'm all scared. I just bought this camera and I don't know what dead pixels look like. Really. What are they?

Kelly
 
Hi Kelly,

A dead pixel is a white pixel that never changes color. Put the lens cap on and turn the camera on and then observe the display. If you have any dead pixels they'll be white. There is an "in camera" routine that can be run in order to mask the pixel if you happen to have one. JVC does not publish the routine for a couple of reasons. One being that it's in the advanced menu (intended for technicians).

If you did have a dead pixel, JVC can fix it in 5 minutes or you can fix it yourself if you happen to know how to get into the advanced menu.

I sure would like to see someone's footage. Anyone want to ante up?
 
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