FS7: handgrip is slipping

L

Lenilenapi

Carbonite Member
My handgrip is slipping. Doesn't seem to be in every position, just the one(s) I want to use.
Is there an adjustment anywhere - anyone else? - Is it defective?

lenny
 
Are you talking about the rosette slipping?

If so make sure the small screws that hold the rosette are screwed in all the way, I have seen instances when the screws are loose, this keeps teeth on the rosette from engaging all the way.
 
No it's not the the rosette , it's the the handgrip itself .
normally You can press in the release button , rotate to your desired position then release the button and expect your handgrip to stay there . Well mine doesn't . It will suddenly lurch through to the next click stop .

Theres a lot of pressure on that handle because that's how you hold the camera .
Actually I'm surprised that after posting this last night here , and on the Sony forum
theres been almost no response . Am I the only guy with this. ? Today's my first real day using it on a handheld job and it seems to finally lock in an uncomfortable spot .
 
Mine had a tiny wobble which I thought would have grown worse with time.

I chopped my hand grip up. Problem solved. :)

S
 
Lenilenapi said:
No it's not the the rosette , it's the the handgrip itself .
normally You can press in the release button , rotate to your desired position then release the button and expect your handgrip to stay there . Well mine doesn't . It will suddenly lurch through to the next click stop .

Theres a lot of pressure on that handle because that's how you hold the camera .
Actually I'm surprised that after posting this last night here , and on the Sony forum
theres been almost no response . Am I the only guy with this. ? Today's my first real day using it on a handheld job and it seems to finally lock in an uncomfortable spot .
Click to expand...

So you'll feel it "click" into a spot, and then it will slip into another click stop? Or are you letting go of the Release button in between hard stops and hoping it will stay in that exact position?
 
Josh, That's exactly what happens and it only happens in some positions ( the ones I want of course.) Yes of course the button was the first thing I checked.
I'm in contact with Juan Martinez who is going to send me a new handgrip as soon as he has one and they will evaluate what went wrong with mine. Apparently i'm the first case of this - which is I guess a good thing since they seem to be reliable for everyone else.
Also good is that Sony jumped on my complaint right away and is keen to evaluate the problem. In the meantime it does hold in other positions so while a bit uncomfortable its still workable and I did my first handheld shoot yesterday to great success.

lenny
 
Mine slips as well. Didn't think anything of it because of the shitty build quality... Just kind of expected it from it. But after reading this maybe i'll submit a complaint as well.
 
Unfortunately my handgrip has just failed as well. The first time it let go I thought I was dropping my camera. Waiting for a response from my dealer in Vancouver.
 
Lenilenapi said:
No it's not the the rosette , it's the the handgrip itself .
normally You can press in the release button , rotate to your desired position then release the button and expect your handgrip to stay there . Well mine doesn't . It will suddenly lurch through to the next click stop .

Theres a lot of pressure on that handle because that's how you hold the camera .
Actually I'm surprised that after posting this last night here , and on the Sony forum
theres been almost no response . Am I the only guy with this. ? Today's my first real day using it on a handheld job and it seems to finally lock in an uncomfortable spot .
Click to expand...

Mine was going the very same thing. Almost dropped my camera 3 times. Posted the problem on Sony Community and cml. Not much traction on Sony site But the cml posting got the attention of Sony. They sent me a loaner grip while mine is being tended to in Teaneck, NJ. I suspect there is an internal spring that's somehow not doing its job but I also suspect Sony may be trying to come up with a permanent fix.
I was one of the first to publicly ***** about it and since then dozens of folks have come forward. My impression is EVERY FS7 handgrip has or will have this problem and like Panasonic with their faulty HDX900 filter wheel 10 years ago, will do the right thing and offer to fix or replace faulty grips.
Bit then I thought the Braves were going to win the World Series against the Yankees, so what do I know?
 
I guess i did the right thing waiting and delaying my purchase of the FS 7. I will not do so until I can get verification on the audio systems performance frequency wise. But in the meantime I'm reading all these other stories of problems cropping up with the camera. It's giving me serious second thoughts.
 
It's always a crapshoot being an early adopter, but I for one have had none of the issues I read about here every day--many of the "issues" are expectations that this camera just doesn't possess. It does what it does, and it does it really well if you use it the way it was designed to be used. Some will not be happy with just 6 assignable buttons or with the Hold button or with the LUT monitor system--they are used to other cameras doing it another way and they just want this camera to do it that way too. I get that. But...this one does it differently. And I think in time everybody will either get used to it, or they'll go spend their life savings on the Amira that they really want this camera to be for 1/5 the price. And good luck with that!
 
basspig said:
I guess i did the right thing waiting and delaying my purchase of the FS 7. I will not do so until I can get verification on the audio systems performance frequency wise. But in the meantime I'm reading all these other stories of problems cropping up with the camera. It's giving me serious second thoughts.
Click to expand...

For me, I've largely escaped all the issues and the camera has worked well, but I only shoot CineEI and have a 7Q for waveform so no problems on my end. Most of the problems are mainly smaller issues. Unlike the Black Magic Cameras which have their issues of major fatal flaws that affect the image, the FS7 is very useable aside from some annoying things here and there; with no fatal flaws. Personally, if you are going to buy one you might as well get it as for the most part, it works fine.


Even my handgrip is fine, but I just set it into the initial position when I first got it and never changed it.
 
Mark and Mary Ann - What the heck are you waiting for to analyze that audio system? Seems like you had an offer from Band Pro (Maybe Abel Cine also?) to check it out.

Re camera problems - to be expected with a new camera and I feel Sony has been great at responding to issues and fixing them. They responded to my problem with the handgrip immediately and now they know what the issue is ( apparently just a a setting to tightening inside ) and how to prevent it.
 
is there anyway or anything I could buy to make the FS7 handle attach directly to the body, like how the c100/c300 grip does? It would help so much for run and gun for my situations. It will also (hopefully) make it much easier to set on my manfrotto 501 tripod head -- as of right now the extending arm of the FS7 blocks me from going on and off the tripod and its really frustrating, especially at events like weddings where you need to be quick!
 
I'm shooting a feature on a daily basis with the camera, in Cine Ei, and am getting , IMHO, beautiful footage. You just have to know the limitations and respect them.
 
I don't know exactly what issue you're having with your manfrotto . However here's 2 ideas that may help.

1- get a Tilta arm extension ( sorry the opposite of what you wanted )
http://www.bhphotovideo.com/c/product/1047882-REG/ikan_tt_e02_tilta_extension_arm_for.html

This does 2 things -
For your tripod it allows you to get the handgrip out of the way when you want to put the camera on a flat base . The tilta arm goes out flat and then you can position the camera arm up and away from the body without being constricted by the body itself. Hope that makes sense.

For handheld it gets the handle further away which I find far more comfortable.

2- Might help to use a secondary quick release plate and receiver on top of your current manfrotto quick release plate. The advantage here might be that camera is a on a quick release system that is much less wide than your tripod head and there is more room to slip the arm by . The first 2 require sliding in the camera , but the Cinevate Simplis can be just dropped directly into the receiver . The cinevate is a little more solid and not having to slide s good. I think it uses the same size plate as your 501.

B&H - buy to try !

http://www.bhphotovideo.com/c/buy/Quick-Release-Systems/ci/15925/N/4232861044

http://www.bhphotovideo.com/c/product/318567-REG/Giottos_MH621_M621_Quick_Release_Assembly.html

http://www.bhphotovideo.com/c/produ...CISIMP000001_Simplis_Quick_Release_Plate.html
 
Lenilenapi said:
Mark and Mary Ann - What the heck are you waiting for to analyze that audio system? Seems like you had an offer from Band Pro (Maybe Abel Cine also?) to check it out.

Re camera problems - to be expected with a new camera and I feel Sony has been great at responding to issues and fixing them. They responded to my problem with the handgrip immediately and now they know what the issue is ( apparently just a a setting to tightening inside ) and how to prevent it.
Click to expand...


I don't want to be put in a position where I feel I must buy from one dealer or another. I like B&H. They replaced my LG 31UM97-B within 48 hours with a new one, due to a backlight bleed problem. No restocking fee, no hassle. I sent the bad monitor back on Tuesday and Thursday morning at 9:20, UPS delivered the replacement to my studio. Frankly, service like this keeps me loyal to B&H.

Someone independently, one day, will test the FS7, much as someone tested the EX1 for me and reported the results in 2008. Until then, I will wait. Maybe five years.. and then I can get a used FS7 for $1900. :)
 
Or just send it to me. Ive fixed over 100 of these now. I do it overnight and charge $245 including return shipping and 2 year warranty. Have fixed for many people here on DVX. I have a camera machine shop and have this repair down to a science.

FYI Mark 2's have come in to me for repair but they are re-designed (Sony fixed their engineering oversight) so Mark 2 owners can breath easy about this one.
 
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