GH5 GH5s External mic dropout problem

I have on two occasions now had my external mic (RODE Videomic Pro) dropout and just not start again. On the first occasion I had to resort to a full factory reset in order to get audio from the external mic to work again.

I have tested the mic on other equipment and it has worked fine. As well as using a my Senheisser AVX on the GH5s which also did not work. Is there a setting I have bumped or managed to turn on accidentally? Does anyone have any ideas as to what the problem may be? I am happy to answer any questions.

Really appreciate any suggestions, thoughts or answers.

Cheers.

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I have on two occasions now had my external mic (RODE Videomic Pro) dropout and just not start again. On the first occasion I had to resort to a full factory reset in order to get audio from the external mic to work again.

I have tested the mic on other equipment and it has worked fine. As well as using a my Senheisser AVX on the GH5s which also did not work. Is there a setting I have bumped or managed to turn on accidentally? Does anyone have any ideas as to what the problem may be? I am happy to answer any questions.

Really appreciate any suggestions, thoughts or answers.

Cheers.

View attachment 140356

Do you have the jack configured for mic or line in mode? Do you have mic plug-in power enabled?
 
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