GH5 GH5 Trouble: Autofocus not working ONLY in 24P. 30P, 60P all work great

Hey has anyone dealt with an issue where changing the mode to 24P (including 23.976) and the AF does not work at all? Even when I change the physical focus setting from MF to AFC AFF AFS etc, the screen STILL shows me MF and there's no back button AF functionality, or half shutter AF.

As soon as I switch to 30P, 60P (Frame rate is the only thing I'm changing), this issue goes away and when I physically move the switch from AFC/AFS/AFF to MF, I can see the display changing showing which mode I am. Back button and half shutter AF work perfectly. It seems like this HAS to be a software/firmware issue, right?

I tested it on my friends GH5, and it seems like we have all of the same settings, yet his works on both 24P and 30P... This is a problem on FHD 24P 8 bit, FHD 24P 10 bit, 4K 24P (8 and 10 bit), and C4K 24P (8 and 10 bit). It seems like a really strange "bug" if that's what it is, but I'm wondering if somehow there's a setting somewhere that I'm missing. I made sure that VFR is turned off (you cannot do VFR on 4K anyway).

I shoot underwater, so I need to have access to AF. Normally I use MF as much as possible, but it's just one of those things I want to figure out! I posted this to a few other forums around the web and no one has offered a viable solution, yet.

Thanks all!
 
what lens has been attached to the gh5?

the next obvious question would be if the lens was set to af.

(i am not trying to be "cute" or snide. we all make obvious settings errors.)

be well.

rob
smalltalk.productions
 
what lens has been attached to the gh5?

the next obvious question would be if the lens was set to af.

(i am not trying to be "cute" or snide. we all make obvious settings errors.)

be well.

rob
smalltalk.productions

Hey Rob,
Haha no worries about being cute. I appreciate any thoughts from anybody... this occurs with any and all lenses (native Pany is what I mostly shoot anyway). Again, the only difference in settings is moving from 60P or 30P to 24P and vice versa. AF functions exactly right in 30 or 60P and just does not work at all when I change the frame rate.
 
Hey Bern,
I think I have tried this, but perhaps I haven't done the "complete" reset. I know I have gone into the wrench settings and tried reset network settings, reset rec settings, reset face recog and profile of custom settings etc, but those didn't work, nor did they appear to have been a "complete" or factory reset. Could you explain to me how to do that? I too would think that is my best bet at this point.
 
Yup, these are all of the things I try. Just tried again. Simply went to 4K 30, AF works exactly right. Switched to 4K 24, camera stuck in MF and no way to even back button focus. Same issue :(
 
Anyone know the best number to call Panasonic and get reliable service? Looks like I'm going to have to call technical support since I haven't found a solution to this issue. Last time I tried to call them, it took me forever to get a human on the phone...
 
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