GH1 Warranty Claims?

kato

kato

Member
I have a newer GH1 and am really having a hard time dealing with the banding. I started a warranty claim and wondering if anyone has had success with Panasonic?

Do they consider the banding a defect?
Do they repair or replace?
How long does it take?

I don't want to be without my camera for too long especially if they don't fix it...
 
kato said:
I started a warranty claim and wondering if anyone has had success with Panasonic?

Do they repair or replace?
How long does it take?
Click to expand...
If Panasonic's Texas repair facility handles your GH1 the way they did mine, they'll simply replace the main logic board and sensor, and send it back in about a month, no questioned asked or answered.
 
Does Panasonic repair units or just send unhackable others in return?

Does Panasonic repair units or just send unhackable others in return?

lpowell said:
If Panasonic's Texas repair facility handles your GH1 the way they did mine, they'll simply replace the main logic board and sensor, and send it back in about a month, no questioned asked or answered.
Click to expand...

Did they actually replace things in your own camera, or did they replace the complete unit, as you wrote before?

And is your repaired (or new) camera (still) hackable?
 
No, it had a typical amount of banding both before and after. I sent it in for repair of the SD card slot.
 
banding is a known issue so in a sense it is normal. it is as pansonic would say "within tollerance" so chances are you will be without camera for a period and not have much resolved for the effort. ways to avoid banding is shoot below 800iso, avoid underexposing, shoot in normal or dynamic in dimly lit scenes so saturation masks banding, use lighting when allowed.
 
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