Park Edwards
Veteran
Here's the thing about what "most" companies do. There may be a precedent set - by I never would make such a generalization without every giving it a shot. In every aspect of life we can assume people will act based on what has been done historically, but I choose to believe that if we can address each individual rather than each company in such a way as to initiate a dialog, this is not about what companies "typically" do.
I've had occasions where I've emailed a celebrity, CEO or government official and gotten a direct response. So this was only a suggestion based on my experience in doing so. Most often it doesn't have as much to do with what the company policy is or what most companies do, but instead, how we choose to communicate.
It was only a suggestion. You can choose to think it was a bad one, or one that won't do any good.
Sorry that I haven't read the petition yet - I guess I'm not familiar with how effective they've been in the past for this community in getting responses and having things actually changed. I wasn't assuming it was disrespectful, I was assuming that perhaps another way to get some information (it seems pretty silent to me on GH-1 news), might be to communicate with someone specific. I was unaware that you had already contacted David via email. It would be interesting to hear what you asked him and how it was worded...
Just trying to be a be proactive
There's very little dialogue ever between businesses and customers. That's why there are signs all throughout a grocery store showing you something is on sale.