Frame rate issues with my Hero 3 Black footage.

Hello all,

I've been having issues since my Go Pro Hero 3 Black purchase last November. I haven't updated firmwares since I purchased last November, but the issue I've been dealing with is a skip in frames every so 5 to 10 seconds. I heard there is software downloadable on the Go Pro site that can change it to its normal set framerate. I've downloaded but can't for some reason install the program. Any one know what I can do about this? Link with an example of the 'skipping'.

Thanks.

http://www.youtube.com/watch?v=JRBuhlrzg7k
 
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