Fixation screw hole splitted

J

jqckwithoneye

New member
hi all,
i'm a french owner of a dvx 100AEN, using and enjoying it from nearly 2 years, but i got a problem during my last music video, look at it.
SCREW%20HOLE%20SPLITTED.JPG


I'm using my international mack warranty, but my english is far from perfection, and i dont have the right terms to explain the problem.
IN FRENCH, it's called " PAS DE VIS", wich give me in a word to word traduction, "STEP OF SCREW", but i dont think it is the right term.
Can you help me?

Does anyone has already had this problem with this camera? Is it a long time repair? and of course is it a High cost repair (if the warranty denie to take charge of it)?

thanks for answers
Long life to the dvx community
 
Probably the right word you are looking for is the tripod mounting screw on the bottom of the camera is broken/split.

:)
 
"The threaded hole on the bottom of the camera into which tripod screws has split".

Now, and observation: Yours looks like it's actually a 3/8th hole with a 1/4 adapter screwed into it. This is not unusual in the still camera world, and if it is, you'd be better off removing the 1/4 adapter and using the 3/8th hole to mount your camera, if your tripod will accomodate it, which most will.

I just checked the bottom of my DVX100a, and it does NOT use an adapter- but the European version may be different- it would not surprise me.

Bon Chance!

fn
 
Hello jqckwithoneye,

We are a service center and see this problem all the time. The part is very inexpensive. It takes at least an hour of labor though to get to it. The entire side of the camera needs to come down. You may want to have it professionally repaired.

Andrew Hoffman
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
jqckwithoneye, the same thing happened to me in the worst time. I couldn't let go of my camera for repair, so I bought the simple part from a local service shop. It was $40, and all I did was remove 5 screws from the bottom panel, remove the broken piece, insert the new one, return the 5 screws, et voila! Now my friend takes over: Je suis plus lentement, main j'ais la reparer en trente minutes ou moins. Cherchez votre equip d'reparations, decrire la piece, et ils ons envoyer la a votre maison. Enlever les cinq visseres, installer la piece, installer les cinq visseres, et finis.
 
i really want to thank you all for your answers.
each one of you helped me.
i'll tell you when my final result of repairation (manually or professionally , i'm still not decided) will be out.
re-thx all
MERCI BEAUCOUP!!
 
a vous!

Le numero de la piece et:
VMD3345 $39.95
aux Digitron en Californie 323-887-0777
 
Just keep in mind that it may not be that simple. Sometimes they aren't cracked the whole way through, which is the best way. Then Rush's intructions may be applicable. Usually they are cracked the whole way through which requires GREAT care. Once the pieces are unscrewed from the chassis you have a chance that ones of the sides will fall into the unit. Or sometimes they almost crumble and when unscrewed the small metal fragments could fall in. It's best to have the entire side down to change the tripod mounts out so that you can make sure that you have all metal fragments cleared from your precious DVX.

It's always best to be safe rather than sorry. :thumbsup:

Andrew Hoffman
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
jqckwithoneye, we have that part (VMD3345) in-stock and it is $11.57.
Most Authorized Service Centers don't mind you supplying your own parts. We hope everything works out for you.

Andrew Hoffman
Senior Operations Manager
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
thanks for the advices, i put my precious in a local repair center, the estimation is about 100$, i prefer let the professionals doing that after what i read.
 
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