DVX100 & DVRack

[Broose]

I have my DVX100 hooked up to a firewire port on my laptop with DVRack software to use as a field monitor. The minute I hit record on the DVX100 the DVRack software says "Stopped Recording" and the field monitor freezes. DVRack still works but I have to close it then start it back up again to see the video plus I have to stop recording on the DVX100?

So for some reason as soon as you hit record on the DVX100 it stops the DVRack picture? Any ideas?

 

[OnLoMark]

My first instinct says that you should make sure that your system's Memory Usage option is set to Programs, not System Cache (System Properties > Advanced tab > Settings button in the Performance region > Advanced tab). But it's been a while since I had my head in DV Rack-land, and memory has fogged over a bit--I think that with that set to System Cache, DV Rack typically recorded for about 5 seconds. If that setting's not the problem, then please contact our customer support desk at 916-985-8050. They'll almost certainly want to have a look at your dxdiag file, so you might as well have it handy (Start Menu > Run > type "dxdiag" and press Enter > click Save All Information).