alilvietboi4u
Active member
Ebay GlideCam 2000 Pro
My Situation: (This is my email to them)
Okay I have major complaints about this company. I won a Glidecam 2000 pro from you guys and used the "Get if Fast" option which YOU the seller agrees to ship the item overnight. I paid with PayPal. Well... I did not get it overnight. I called in asking and a guy told me that your product was on backorder which really doesnt make any sense because on the Ebay listing it clearly says 7 quantities availiable... He also said that some people were in Vegas so they couldnt do anything..He wrote my info down and said my refund for my overnight shipping will be done and that the product should be in Monday. Well a week passed and still no shipping refund. So I called back and this time a guy told me that no Glidecam came in yet and its Wednesday.. He wrote my info a second time and this time said you guys were out and that you guys would call me first thing in the morning. Well I didnt get any call in the morning or the whole day niether a shipping refund. So I called the next day again this time a girl picked up the phone. She sounded like she didnt know anything. I told her my situation about calling multiple times and etc. She told me that the manager said that he would refund the shipping right now. Well since I have a major complaint I would like to know why the manager did not talk to me...I also still haven't gotten my refund for my shipping. And what really topped it off was that she said that if i still wanted overnight cause I can receive it by Saturday I said no cause I wanted it like a week ago! So she said the product wont be in until Monday, which makes no sense!! I read your company's profile feedback from other customers and its not good. is this the reputation you want? Along with the already bad Photo and Video selling reputation with the East coast around the NJ and NY areas.... I am a Videographer and its all over the net about these complaints. But anyways I just want my shipping refund which you guys said you will do "right now" and my GlideCam or I will definitely go to some legal issue because of the "Get it Fast" terms on Ebay.
My Situation: (This is my email to them)
Okay I have major complaints about this company. I won a Glidecam 2000 pro from you guys and used the "Get if Fast" option which YOU the seller agrees to ship the item overnight. I paid with PayPal. Well... I did not get it overnight. I called in asking and a guy told me that your product was on backorder which really doesnt make any sense because on the Ebay listing it clearly says 7 quantities availiable... He also said that some people were in Vegas so they couldnt do anything..He wrote my info down and said my refund for my overnight shipping will be done and that the product should be in Monday. Well a week passed and still no shipping refund. So I called back and this time a guy told me that no Glidecam came in yet and its Wednesday.. He wrote my info a second time and this time said you guys were out and that you guys would call me first thing in the morning. Well I didnt get any call in the morning or the whole day niether a shipping refund. So I called the next day again this time a girl picked up the phone. She sounded like she didnt know anything. I told her my situation about calling multiple times and etc. She told me that the manager said that he would refund the shipping right now. Well since I have a major complaint I would like to know why the manager did not talk to me...I also still haven't gotten my refund for my shipping. And what really topped it off was that she said that if i still wanted overnight cause I can receive it by Saturday I said no cause I wanted it like a week ago! So she said the product wont be in until Monday, which makes no sense!! I read your company's profile feedback from other customers and its not good. is this the reputation you want? Along with the already bad Photo and Video selling reputation with the East coast around the NJ and NY areas.... I am a Videographer and its all over the net about these complaints. But anyways I just want my shipping refund which you guys said you will do "right now" and my GlideCam or I will definitely go to some legal issue because of the "Get it Fast" terms on Ebay.
