As some of you know, recently I discovered that my Panasonic 16GB Class 6 SDHC card didn't work in my Panasonic HMC150 (all I got was the dreaded 'Check Card' message). I fiddled with the protect switch on the side of the card and got it to work for a little while, but it eventually stopped working again. It worries me that this could happen, but thankfully no footage was lost, since I backed up the footage before it went south on me again. BTW the card was the one that Panasonic sent me as part of their promotion.
I contacted Panasonic and after being bumped around to 357 different departments :angry: I finally spoke to an engineer that was able to help me out. He told me to send the card back with a short letter and a copy of the receipt that showed the purchase of the camera (including the camera's serial number). I bought the camera on 4/1/09 and received the card sometime in June. He just left a voicemail informing me that they are replacing the card:dankk2:. They even opened the package and tested it before sending it out. I should receive the package soon.
If anyone has problems with Panasonic cards, here is the contact info you should use for this VERY helpful gentleman:
Yakov Vinokur, PBTS Engineer
(201) 348-7778
email: vinokury@us.panasonic.com
Panasonic Broadcast Technical Service (PBTS)
50 Meadowlands Pkwy, 2A-4
Secaucus, NJ 07094
Jack
I contacted Panasonic and after being bumped around to 357 different departments :angry: I finally spoke to an engineer that was able to help me out. He told me to send the card back with a short letter and a copy of the receipt that showed the purchase of the camera (including the camera's serial number). I bought the camera on 4/1/09 and received the card sometime in June. He just left a voicemail informing me that they are replacing the card:dankk2:. They even opened the package and tested it before sending it out. I should receive the package soon.
If anyone has problems with Panasonic cards, here is the contact info you should use for this VERY helpful gentleman:
Yakov Vinokur, PBTS Engineer
(201) 348-7778
email: vinokury@us.panasonic.com
Panasonic Broadcast Technical Service (PBTS)
50 Meadowlands Pkwy, 2A-4
Secaucus, NJ 07094
Jack
