Cant clean dead pixels on my A7s. HELP!!!!

[krizard]

Hi, I was filming and then it started raining, i manage to hide my a7s with my jacket and go to a safe place, but as soon as i got home i saw i had this dead pixels on the camera :embarasse (those magenta dots).
I've tried to forward the date on the camera to remap the pixels, but somehow it doesn't work.
Anyone had the same problem around here? If yes how did you solve it?
Thanks in advance.

 

[CinematicFanatic]

Hi, I was filming and then it started raining, i manage to hide my a7s with my jacket and go to a safe place, but as soon as i got home i saw i had this dead pixels on the camera :embarasse (those magenta dots).
I've tried to forward the date on the camera to remap the pixels, but somehow it doesn't work.
Anyone had the same problem around here? If yes how did you solve it?
Thanks in advance.

Can you see anything on the sensor itself under a light ? If not then it's time for a Sony service.

 

[krizard]

Can you see anything on the sensor itself under a light ? If not then it's time for a Sony service.

Yes in fact I can some tiny scratches on the sensor, but isn't that why there is a function to remap the sensor so at least it could reduce some of the dead pixel?

 

[bill totolo]

They may not be scratches. Use a sensor cleaning kit, you may get lucky.