Quote:
Originally Posted by Barry_Green
I am not sure what to tell people, because it's all Mac stuff. I've tried to create as bulletproof a workflow as is possible. Using P2CMS to do the copying will give you data verification and will avoid any chance of user error. If you know exactly what you're doing, you can probably get away with a finder copy. Problem is, everybody thinks they know what they're doing, yet the problems keep occurring.
Hey Barry,
Thanks for your stickies and posts. We use, tech, reference your book a lot around here.
In another post you refer (above) to problems users have when they don't use P2CMS/the dump drive. Have you heard of blown or damaged firewire/USB ports, not physical damage but actual short of the ports either data or power, so that the port will not connect any devices any longer?
We are a multi-user environment and most of our clients reject the dump drive/P2CMS b/c it adds an extra step to their workflow.
Of our two HVX200s, one has a dead 1394 port (it will not device connect to the Mac Pro) and the Mac Pro has a shorted firewire. at that point people started to use USB device connect, eventhough panasonic doesn't support that method with Mac equipment. Now the macpro has sustained one shorted USB and a failing USB in the back.
have you heard of any one else who has had this problem?
based on the problems that people report to you, which should i contact: panasonic or apple?
troubleshooting has led me to start wondering: while transferring P2 from the camera, are they holding down the MCR button before checking to make sure that the HVX200 is set to the proper mode: USB device, 1394 device or host..... could this be zapping the mac?
is this a result of not using P2CMS/the dump drive?
can it be a firmware thing?
thanks for your stickies!
B
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