Big problem??? in DVX100

yucateco

yucateco

Active member
somebody help me

WARNIG NG PSD , blinking in red types, what problem?? in some tapes not all

Tks.

P.D. sorry for my bad english

en algunos casstes me da este aviso en letras rojas, que problema tiene mi camara

Gracias

:cry: :cry: :cry: :beer: :beer:
 
If those words have been displayed I think the user manual will say something about it.
Si te sale esa indicación el manual de instrucciones tiene que decir algo sobre ello.
 
Hola Kuock, gracias por responder, pero no, no tengo esa referencia en el manual, y no tengo centro de servicio panasonic en mi ciudad

pense que ya abria alguna referencia en el foro

Saludos
 
Hello yucateco,

We are an authorized Panasonic service center. There have been service bulletins published concerning that error. If it continues to be a problem, feel free to give us a call and we can take care of it for you.

Best regards,

Andrew Hoffman
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
According to a previous discussion on another forum, the psd ng camera system problem indicates a problem with camera shake compensation control. It does not affect recording, but may reduce the effectiveness of OIS (Optical Image Stabilization). When it comes on, you may have to stabilize the camera better, and not do hand-held shots. Mostly it is just irritating. In that forum, several members had sent their cameras in to Panasonic authorized centers for quotes, and were given quotes between $1800-$2100 as estimates. If the camera is still under warranty, you can send it in and they will repair it under warranty. We send all our rental cameras for warranty and out of warranty repair to:

Digitron Electronics
7801 E. Telegraph Rd.
Montebello, Ca. 90640
323-887-0777
(Attn. Simon)​

Or find the closest service by going to this link off the Panny website:
http://www.pasc.panasonic.com/WhereTo/FindServicer.asp?Pass=5
 
Aren't authorized Panasonic dealerships supposed to have there own service center?

Also, the price range that Rush listed is for lens assembly replacement. That isn't always the case. Most of the time it's just a repair that requires no parts and minimal labor. If it does end up needing a new lens, then those prices sound about right. :thumbsup:

Andrew Hoffman
 
I think Specialized is a little unique in that regard. Most shops are either sales or service. When I look for authorized service centers near me, not one that comes up is also an authorized sales center.
 
Barry_Green said:
I think Specialized is a little unique in that regard. Most shops are either sales or service. When I look for authorized service centers near me, not one that comes up is also an authorized sales center.
Click to expand...

I wasn't sure. Thanks for clearing that up Barry.


Andrew Hoffman
Senior Operations Manager
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
Thanks for saying that we are unique too! We have things set up that way so that we can have a very close relationship with our customers. I often hear stories about returning something to a dealership and then it's sent off for two weeks, you can't contact the actual technician that is working on it, the salesman is your middle-man etc...

If you have any questions about your unit, you can talk to the guy working on it. Then if you have a question for the sales person, you can be transfered all in the same conversation.

It's something that we take a lot of pride in. :thumbsup:

Andrew Hoffman
Senior Operations Manager
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
Hey, thanks, if 1800-2100, opps maybe a new dvx100, or cancel ois? the shots on tripod or steady, glidecam is a solution, the dealer is teknoamerika in mexico city 1200 km of me, a phone call the next monday and pray ,
 
Spec-Comm said:
Aren't authorized Panasonic dealerships supposed to have there own service center?
Click to expand...

It depends on what the dealer chooses to concentrate their resources on. We specialize in sales and rentals, and when it comes to service, we have trusted companies that we direct customers to. Digitron is definitely one of those companies, and you can always speak to the head of tech there. When you call Panasonic Service on Cahuenga in Los Angeles, they will always refer you to Digitron. No dropped calls or "lost in limbo" on hold. We found that staying lean and keeping the service end to specialized companies allows us to focus more on sales, technical questions, and customer service. We don't have a roster of technicians with salaries to pay. We also look for ways to save folks money and help them work around problems, because we have nothing to gain from their products breaking down. :thumbsup: We are all filmmakers looking to help everyone keep filming.
 
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