B&H sued for tax evasion

My family, who has been in the retail business for 65 years, operated successfully for most of their existence, on much smaller margins(~10%) and lower selling prices than the big stores, because we had much less overhead(and vastly superior customer service, care and knowledge). From my point of view, MAP did nothing for the little guy. As a matter of fact, my Mom had the manager of one of the big box stores call her and yell at her and try to tell her that she couldn't sell for what she was. He was pissed, because they had that stupid "we'll meet/beat any price and refund 10% of the difference" policy...
Ya, I worked for several of those places. What happens is that the management doesn't want salespeople to drop prices as the closing technique, "What would it take to make you walk out of here with this 60" set?" but they didn't want to lose the sale either and they knew people would shop all sorts of stores. In retailers where the salespeople were an experienced bunch, negotiating was a far more frequent practice.

A friend of mine was working for a well known local chain in LA back in mid-80's. It was his first electronic retail job, though he had previously helped his father in a family clothing store. His first stereo system sale, a ~ $3,300 floor price that a customer wanted to get for $3,000. Though the salespeople could negotiate their own deals, he brought the invoice over to the manager, "Would it it be OK, if I had sold it for this price?". The manager choked up a little, then said, "You, idiot, this is a forty five point deal."

Anyway, 10% was a typical margin on white goods, though there was typically a manufacturer rebate after the sale. Audio was ~ 40%-50% and some speakers were 80%. The low end video was ~ $20%, the high end could get to $35%.

BTW, scanning the Black Friday camera specials, 20% off seems to be a norm.

PS. having a small store next to a Best Buy is a heaven sent. It triples your traffic and your margins, since BB pretty much has to sell for the MAP.

PPS. Most small retailers usually join a purchasing combine. There, they basically get the same deals as large chains.
 
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In relation to your MAP statement, before there was MAP pricing, B & H would drop prices on items to cost (or below) so the other regular dealers could not compete....

Jim Martin

Jim, it is still being done. When we shop out a quote for any equipment at work, most of the time B&H gets the bid. And I've had other dealers tell me that what I paid is below their cost. The big problem for me is that after the sale, there is ZERO service. Especially so if an item is drop shipped and arrives damaged, B&H won't even handle the exchange then. I dislike buying from them, but we are required to go with the lowest price, no matter the cost later.
 
Jim, it is still being done. When we shop out a quote for any equipment at work, most of the time B&H gets the bid. And I've had other dealers tell me that what I paid is below their cost...
That is technically possible due to the volume discounts B&H gets ... but it's likely total BS, as most retailers will pad their stated costs in order to pay less to their salespeople. Some will add a shipping and handling surcharge, which they are legally allowed to do (up to 5% of the cost, if I am not mistaken)
 
They aren't doing volume on broadcast cameras and tripods. There are some (what I might call) shady dealings with them, but I have no control so not much I can do. The only real reason that makes sense might be that we are a non-profit, so they can use the loss to offset state and federal sales tax payments as a "donation" or some other kind of credit. But that's just a guess.
 
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