Auto Locked Cassete Compartment problem

official

Member
Please, does anyone know how I can deal with this problem?
My panasonic DVX100A camera cassette compartment suddenly locked and would not open to release the tape. The following error message in red is permanently flashing on the screen:

"AUTO OFF S REEL LOCK" (followed by)

"AUTO OFF UNLOADING LOCK"


Thanks
 
My four year old DVX just displayed this or a very similar message after eating it's fisrt tape after 375 perfect hours of recording. I put in another tape and it is working fine. I believe it is time for a complete service and cleaning though.
My partners DVX also just did the same thing last weekend at a shoot in Las Vegas and it will NOT take a tape now. We are looking for a solution. I will check with him tomorrow to get the exact text for the error message.
 
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