Audio Channel 2 not recording - need repair

tbob

tbob

Active member
Hey friends,

Well, our 2-3 year-old HVX200 has finally come to its first need for repair. I'm guessing it's long out of warranty at this point - and I'm not sure if our insurance will cover it. Here's the issue we're having:

Any input to audio channel 2 does not show up on the on-screen audio level meter, and does not record to the P2 with video. Originally, I thought it was just the right side of the on-camera mic. Further investigation showed that neither the right channel of the on-camera mic nor any input to XLR input 2 would record to channel 2. XLR Input 2 will show up on meter 1 and propely record to Channel 1. The right side of the on-camera mic will also record to Channel 4 properly.

Anyone ever have this problem before? I hate to send it away, but if I am going to send it away, I'd like to get a full-camera checkup all-in-one. Has anyone ever gotten a 'checkup' before, or can anyone recommend a good repair shop?

The not-easily navigable Panasonic site finally led me to a repair center called Nivie in Brooklyn. I called and they were closed, so I sent an email to their service@ address, which gave me a non-delivery notice -- NOT a good sign for a place I might entrust with my bread & butter!

How long do repairs usually take?
 
To be fair, I should note that I did get a response from Nivie today. Neither Spec nor Nivie have mentioned if they've seen this problem before nor what it could be.
 
You've checked the mic/line switch on the mic input, and the CH2 input priority switch inside the LCD cover...right? If so, have you 'worked them over' a bit to make sure they're making clean contact? Likewise the XLR jack itself? I've found about 98% of such failures on older gear are related to dirt or oxidation on the contacts.
 
Thanks for the hints, guys, but unfortunately I think it's going to have to go to the shop.

Ted: I've played with the switches a bit (enough that I would have gotten a partial contact at least once), and I know the XLR jack is working, because I can record to channel one from input 2. Therefore I'm also assuming I've got the mic/line switch in the right position -- but I'll try again.

dencraft: are you talking about some kind of menu setting, or just the switches under the LCD? I've tried every combination of the physical switches at this point.
 
tbob:

We had an audio problem with our HVX recently -- no audio input in Tape Mode. Nothing - no Input 1, Input 2, mic, line, internal, external, just nothing. We sent it in (I will send details of repair shop in a private message). It wound up being a "bad audio codec board" -- about $800 to replace. But at least you know your XLR jack is working, so maybe it won't be so bad.

Good luck!

trich
 
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