Anyone else ever see this problem?

B

Brad Neal

Well-known member
I have a clip from one of my 500's with about 5 frames that came out blue. Do you think this is a result of a transfer glitch, or something went haywire in the camera. It's right in the middle of the clip too, not at the beginning or the end.

I was shooting 1080i 29.97

Thanks,
Brad
 

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Wait -- you were shooting normally and then for five frames everything turned out blue???

That's bizarre. Never heard of anything like that. Only way to know if it's a transfer glitch is to play the footage back in the camera if you still have it on the card.

Were you using a higher shutter speed or anything? High shutter speeds under fluorescents can cause color shifting, but it usually happens cyclically, not just as a big chunk of frames all of a sudden turning blue...
 
Normal everything, incuding shutter speed. And yes, those 5 frames just showed up in the middle of a clip. Fortunately this was a multi-camera project, so I had other footage to fall back on, But man, if this was a critical moment in the project, and the only footage I had, I would be freaking out.

Also, this was a long-form shoot, and we were off-loading cards as fast as we could. So no chance of playing the footage back in the camera - those cards have been recycled many times over since that shoot.
 
Then I hate to say it, but it sounds like there might be some hardware problem; it's like the green and red chips went offline for a millisecond or something...
 
If that picture is a true representation of your footage, then the problem is that your red and blue channels switched (how, I have no idea). I swapped the channels in Photoshop, and the images switched places (the top image became red and the bottom became blue). The tell-tale sign was that there was yellow (red+green) on the blinds, where it should have been light blue (blue+green) instead. The green channel is unaffected, as can be seen in his slightly green pants.
 
Send in your camera for repair. I have an early HPX500 and it, very rarely, went blue. I received an email from Panasonic to send in the camera for this problem. They'll fix the electronics for you. Actually, I haven't sent my camera in yet, but will after a job next weekend.

JohnnyD
 
Brad Neal said:
Yea, I think I'll contact Panasonic on this one.

Arrrrrg!!
Click to expand...


This is somewhat like a recall. I'm sure all of us that own the HPX500 have the extended 5 year warranty. Really nice, , BUT, it does NOT apply to the CCD block. That is only for one year. The CCD block is probably the most expensive part in your camera .

JohnnyD
 
JohnnyD said:
This is somewhat like a recall. I'm sure all of us that own the HPX500 have the extended 5 year warranty. Really nice, , BUT, it does NOT apply to the CCD block. That is only for one year. The CCD block is probably the most expensive part in your camera .

JohnnyD
Click to expand...

Actually, the extended warranty does extend coverage on the CCD block for one additional year, but that still won't do me any good as my 500's were 2 years old in September of '09. But, the guy in tech support did say that he did not think the CCD block was bad - probably a loose connection or corrosion.

Anyway, it went out for service yesterday, I'll let you know what happens...
 
Ok, I sent the camera off to Panasonic and we have narrowed it down to loose cables when setup for Genlock. The BNC connectors in the camera are too deep, and you can't get your fingers in there to lock them down. Does anyone know of a source for deep-barrel connectors?

We shoot a lot of multi-camera Genlock stuff, so this will most likely continue to be a problem.

Thanks,
Brad
 
This is what I use. Dont leave home without it. A BNC insertor/ removal tool.

http://cgi.ebay.com/Cables-To-Go-BNC-Connector-Installation-Removal-Tool_W0QQitemZ190371048431QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item2c52ffabef




Brad Neal said:
Ok, I sent the camera off to Panasonic and we have narrowed it down to loose cables when setup for Genlock. The BNC connectors in the camera are too deep, and you can't get your fingers in there to lock them down. Does anyone know of a source for deep-barrel connectors?

We shoot a lot of multi-camera Genlock stuff, so this will most likely continue to be a problem.

Thanks,
Brad
Click to expand...
 
JohnnyD - Yer a rock star!!

Thanks,
Brad


JohnnyD said:
This is what I use. Dont leave home without it. A BNC insertor/ removal tool.

http://cgi.ebay.com/Cables-To-Go-BNC-Connector-Installation-Removal-Tool_W0QQitemZ190371048431QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item2c52ffabef
Click to expand...
 
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