Anyone dealt with warranty repairs on HVX?

[Niceguy]

I have developed two issues with my HVX (the firewire port is intermitten, and the rca video out has to have pressure on it to transmit signal.)
I am wondering if anyone has had experience dealing with Panasonic and warranty repairs. I am curious about your experiences. I am mainly concerned with how long you were without you camera.

If it is a lengthy proccess it may be worth it just to pay someone to do the repairs.

Any words of advice?
:huh:

 

[mainstreetprod]

On that RCA jack, I would try another cable or a new cable first. RCA can fail
easily if the 4 tangs on the plug do not grip the connector tightly.

 

[Niceguy]

thanks but I've tried several cables it's definitely the jack.

 

[dregenthal]

give them a call . . .

 

[Spec-Comm]

Hey Niceguy,

We're you're closest warranty repair station. Give us a call and ask for Andrew. He'll take good care of you.

David Linetsky
President
Specialized Communications Corp.
20940 Twin Springs Drive
Smithsburg, MD 21783-1510 USA
800-359-1858
301-790-0103
Fax: 301-790-0173
davidl@spec-comm.com
www.spec-comm.com

Please visit our new online store at ( http://www.spec-comm.com/store ). New products being added daily!

 

[maverickstunts]

Yes, I actually had to have my camera replaced. Jan Crittenden Livingston was extremely helpful as was Paul at Armatos in NY. You shouldn't have a problem at all.

 

[jorbedo]

Hi, I agree with maverickstunts, Jan was very helpful, I think that Panasonic won my heart with their products and now with their support. 5 Stars!!!.

JB

 

[Niceguy]

thank you all for your advice I appreciate it.

 

[dantewaters]

spec comm seems pretty well suited to purchase from, Friendly and helpful bunch.

 

[Lez]

I had my camera in to replace the headphone jack.. took 5 weeks... lucky I had the use of a demo camera during this period... Cheers