Another Warning about the Diamond Doorway Dolly...

SamIam

Member
I wish I had found the other post about Diamond Doorway Dolly. My experience was similar. There feedback looked good, and I even called the guys at Film Star to get their opinion. They said the dollies were okay, and held up.

My dolly was over a month late (on top of their 11-16 business days before shipping) I started calling and they had plenty of excuses.

when I finally received it, the UPS store was pissed. The seller lied about the weight of the package. The dolly was shipped in 1 box, wheels attached, and it was 96lbs. (not 67 they claimed)

The welding is shi*. There is no solid bead, there are spots, nics, bubbles, and the tubing fits together very poorly. This is a little worse than I could do having welded about 6 hours in my life.

The steering has no stops to keep the wheels from turning into the platform. Three of the steel wheels were bent. One was so bad it wobbled about 1" with each rotation. After several weeks I finally got hold of Omari, who suggested I needed to inflate the tires. He also suggested that the wheels bend, and they could be bent back. (He seemed to imply I should do that)

I knew I was buying a low end dolly, but this was ridiculous. There was also no seat in the box. Now so much time has passed I can't leave feedback or open a paypal dispute.

I took a video of the 4 wheels spinning (oh and they grind on the axle bolt and don't spin freely), and I haven't heard back since. I'm tempted to produce a commercial about their dolly for youtube.

I would not do business with them. I'm stuck with 3 bent up wheels, and no seat. I'll update this post if they fix things, but I'm not holding my breath.



In order to remedy the situation:

I know I can get a height adjustable stool from the auto parts store, and I've seen a thread with a link to several seats, Can anyone point me to that?

Also, is there a place to get reasonably priced aluminum wheels I could put on this?
 
Dude....I am sorry to hear that! But I am glad you at least got your dolly (even though it is in bad shape) Omari is low life piece of ****! I actually got a hold of him today on the phone (he must have not recognized my number)...first he acted as if he did not remember me....then he said he remembered me....and finally he said he had to get off the phone to check on it and he would call me back in 10 minutes.... of course he did not....and still no dolly. Him and that BS company of his on ebay...once again for everybody....STAY AWAY FROM DIAMOND DOORWAY DOLLY both on ebay or from Omari (and keep in mind that Omari may disgise himself as David as wel)l.....on ebay they are known as Diamond*Dolly....DONT TRUST THEIR POSITIVE FEEDBACK...it is rigged....
 
Sorry about the bad news. Just looked up diamond doorway dolly and wow, what a nice looking piece of gear for cheap. Too bad it is the sucks?
 
You should totally put something on youtube. I have heard from several unhappy customers that the only way they react and stop ignoring you is if you do something that threaten to uncover their lies about their quality and service. What is ironic is the people at Diamond even go as far as saying that their dolly is better than a Matthews.
This is a shady company ran by a bunch of crooks.
 
I second that, Start hosting videos with a strong name so it's the first or second thing found when googled.
 
Many of my videos are on the first page of google and youtube for the relevant key words. It would be fun to make something highlighting the quality welding and construction. I could get closeups following the precision laser aligned wheels . I did something similar for one of the local activists.


No worries about the dolly, it's fixable and like 3xM said, at least I got it. :) I'm more concerned about finding a couple of seats, and set of wheels. I know they are 10" wheels )rims+tires) with what I think is a 3/4" threaded axle. If anyone has suggestions on where to look it would be greatly appreciated!
 
SamIam--I might be able to help with the wheels and seat, though I can't be certain. If you want to get me the particulars of the seat and wheels, I can take a look at inventory and see if we have something that's compatible.

Feel free to take a look at our dolly and track, etc. at www.blackbearstudiosystems.com. You'd have the exact opposite experience of what you had with Diamond if you ever decided to purchase from us.

And I'm available if you have any questions on modding what you have. I'd be happy to lend my technical expertise.

John King
Operations Manager
Black Bear Studio Systems
www.blackbearstudiosystems.com

I posted a response to the other Warning thread with some particulars on our dollies as well. http://www.dvxuser.com/V6/showthread.php?p=1884338
 
That would be great John. The wheels with tires are 10" (including tire) the bearings are 3/4" ID and set 3" apart.

Omari sent me an email. They are looking for aluminum wheels, and I can pay the difference. That along with a seat would be a fair outcome.
 
Newest Diamond Dolly victim..?

Newest Diamond Dolly victim..?

Hello everyone- Junior memeber here.
Thanks for all the warnings regarding the Diamond Dolly debacles; sorry to hear about it.
I'm even more sorry to know that I may be their latest victim. Its been five weeks and counting since their shallow promise to deliver as posted on their Ebay listing.

My emails to them have been tempered, such to avoid having them maybe get spiteful and really make me wait, but my patients are wearing thin. I'm even wondering if this method is just a waste of time, and if I should really be lacing into them NOW... any thoughts?

Would any of you guys have Diamond Dolly's contact info other then their email address? Tele # would be great, an actual address of their location would be even better. I would not think twice to drive down there and show them something.

Thanks everyone, enjoy the better sh** in life.
 
Open up an ebay dispute. If you used Paypal start that one as well. The sonner you get those things rolling the better.

I have in the past with other bad sellers contacted the BBB in their home area. Then I have also proceeded to file a FBI computer crimes complaint as well. If some seller really pisses me off I make sure they know it by throwing everything I can find at them.
 
One of my Media Arts students has one of these -- seriously, peace of sh*t. Is this for the $149 one?

My high schoolers do live news last period everyday which is broadcast throughout the building. They try to be professional as possible, switching camera angles - they switched to the crane in one shot and got was it terrible, couldn't stop wobbling. I guess you get what you pay for, but sucks for students in the bronx to waste $149 on piece of crap. Oh yeah, it broke beyond repair like two weeks ago after about 3 months of "use"(lessness).
 
Diamond Dolly - Colony 14

Diamond Dolly - Colony 14

I also ordered and paid for a Diamond Dolly a long time ago. I have been lead on by Omari the entire time, now his email address bounces back.

If anyone else wants to join together to try to get action taken against Diamond Dolly who is actually an organization called Colony 14. If we get a group of complaints together we can have more weight with Ebay, PayPal and credit card companies to take action against them. They are scammers, let's get them off Ebay. I wanted to get my dolly, but I want to get my money back after reading posts here.

Their web site is www.colony14.com
A phone number I have for Colony 14 is 770-242-4443
They are located in Stone Mountain, GA just outside Atlanta. They seem to be some kind of cult about black people's rights, which is fine, just deliver what you promise.
 
If anyone else wants to join together to try to get action taken against Diamond Dolly who is actually an organization called Colony 14. If we get a group of complaints together we can have more weight with Ebay, PayPal and credit card companies to take action against them. They are scammers, let's get them off Ebay. I wanted to get my dolly, but I want to get my money back after reading posts here.

pcsvideo--

I heard a lot of bad chatter about Diamond when I was researching dollies and before I got my Black Bear dolly, which I absolutely LOVE. Sorry to hear you got scammed.

Out of curiosity, I did a google search for Diamond Dolly and couldn't find a website. The colony14.com link looks like it's down too. Did you order off a website or was it an Ebay thing?
 
pcsvideo--

I heard a lot of bad chatter about Diamond when I was researching dollies and before I got my Black Bear dolly, which I absolutely LOVE. Sorry to hear you got scammed.

Out of curiosity, I did a google search for Diamond Dolly and couldn't find a website. The colony14.com link looks like it's down too. Did you order off a website or was it an Ebay thing?

I found them on Ebay, but wanted customization so ordered ourside Ebay on PayPal site. It is hard to find info about them, they are purposely hard to find, only give a PO Box in Stone Mountain, GA.
This link should go to the colony 14 site as lame as it is.
http://www.colony14.com/
 
Sucks that you can't go to Ebay over the transaction but I'm sure you initiated a PayPal refund to get your money back. PayPal is usually pretty good about that kind of thing imo.
The colony14 link takes me to a "page not found" page. Hmm, maybe they've gone out of business?
 
I did talk with PayPal who I don't believe will help much, but I used Mastercard and am in the process of getting a refund the purchase from them.
I am determined thought to get Diamond Dolly banned from Ebay. I think Ebay should do it if they know about the Feedback Fixing they are doing by holding the product hostage unless good feedback is given when not deserved. If Ebay doesn't do something about sellers as blatant as this seller then I will not use Ebay again as my trust and protection are not going to be defended and enforced. How can we trust Ebay if they let this go unpoliced and punished.
I want to gather all who have been scammed by this seller and file a group dispute with Ebay and PayPal. If you have been scammed by Diamond Dolly (Colony 14) and are out there please contact me through this thread. Getting them off Ebay and PayPal is my latest mission!

It is weird about their site, I think they took it down for now, it is a lame static site anyway. My iPhone can't get to their site, but my laptop brings it up. Probably a cache on my laptop of the site they took down for now. I am going to hang on to the cached site for now. I guess I should print out the pages while I have them.
 
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