a problem with firewire

G

geniuselvs

Carbonite Member
is there some kind of setting i need to set to have my computer reconize it through firewire i just reinstalled windows and now it reconizes my other digi cam but not the panasonic even in playback mode.
 
Re: a problem with firewire

I hate to mention this, but the port may have died on you. Mine did this a few weeks ago. Acording to Panasonic even if you are still under warranty, they usually do not cover the firewire port (see International repair dilema in Hardware board) I hope this is not the case for you. But others lately have been dealing with the same issue. I really like my DVX, but this issue is a major problem.
 
Re: a problem with firewire

Yes, firewire port can be a problem, but I saw on another posting that someone was able to get theirs serviced under warranty. The only problem is they had to wait almost an eternity for parts to be available.
 
Re: a problem with firewire

Yes I read that too. Although just a few days ago I heard from Jan, the Panasonic rep who posts here, telling me it was unlikey that I could get it fixed under warranty. I am still trying to get it done, but that message did not raise my hopes.
 
Re: a problem with firewire

Hi,

I don't mean to crush hopes, I only am trying to help people understand why it may not be covered. You should always ask. They may feel benevolent that day. Sooner than later.

Best regards,

Jan

PS. I am not a Rep. I am a Product Manager.
 
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