3 Words: F$%# Focus Enhancements!!!

seanmcleod

Well-known member
Honestly the worst customer service I've ever dealt with for anything. I've purchased their FS-4 HD and the unit is malfunctioning, after days of trying to talk to an actual human being they're trying to tell me I have to pay to ship it back to them so they can fix the mistake they made in the first place. So that's 50 bucks on top of the 750 I already paid for the friggin' thing.

UNRELIABLE, UNTRUSTWORTHY, NOT HELPFUL, DON'T DO BUSINESS WITH THESE ARSEHOLES!!!

Sean

*Update*

They've offered me a free battery to make up for the shipping cost, unexpected and appreciated. Maybe they're not soooo bad!
 
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