young_fast_&_scientific
Active member
First off, i'm a first time poster here.
So before finding this message board, I was looking to pick up an HVX-200 and I was pretty much going into it blindly. I figured it was as easy as doing an eBay search and bidding on the cheapest offer I could find. Unfortunately, I decided to go with 'Digital Corp.', and their $3500 price point was definitely not worth the trouble.
When I called their 1-800 number to enquire about shipping insurance, I was suprised to hear a heavy brooklyn accent. But the auction said that Digital Corp. was based in Florida?? Oh well.
As I asked about shipping insurance, 'Joe' told me it'd be best if I upgraded my package to the pro package, which includes a bunch of accessories and...free air mail! This would mean i'd avoid a brokerage fee. He asked if I knew what that was, and luckily I did because he tried to tell me that it would cost me 400-500 bucks just for UPS to get the camera over the border. (i'm in Canada) So of course the package that's $700 more would work out best because there's no brokerage fee through air mail, and according to him, the package came with a battery and a charger that ISN'T INCLUDED WITH THE HVX.
Lie #1 - Brokerage Fee - I called UPS to get an estimate on what the fee would be. They said around $77. I guess Joe's 400-500 was a little high.
Lie #2 - The camera does in fact come with a battery and charger.
So while I was on the phone with UPS, I asked if they could give me a rough estimate for air mail on the package. They came up with approx. $160. I call Joe back and tell i'm i'll pass on the upgrade, but i'll choose airmail for the package I initially went with. He says 'Airmail will be $399.' What?? But UPS said 160? 'Well we charge $399.'
Truth #1 - Joe overcharges for air-mail.
I was very frustrated at this point. I felt like I was being strong armed into upgrading my package. So eventually I just decide I'll pay the brokerage fee and keep the package I bid on. Joe tells me that I need an address verified paypal account. I call paypal and make sure mine is verified, and they tell me it is. I call Joe back, and he says that even though it's verified, it will most likely come up as unverified for him due to the fact that I live in Canada.
Truth #2 - Canadian Paypal accounts on occassion come up un-verified in the US even if they are verified.
So Joe suggests I wire the money. This didn't sit well with me, but I guess it was the only option, seeing as my credit card didn't have a high enough limit. Joe emails me the wire transfer info. The address is to Florida, but it's under the mysterious name 'JOE ZERO'. Joe Zero??? What the **** is this, American Gladiators? Will 'Nitro' be taking care of my delivery?
At this point I say 'screw this'. Piece of mind is worth way more than a negative strike on eBay. I wasn't about to put 5 grand Canadian into a product being sold by a company that lies and swindles.
Eventually I purchased my HVX through a great place in Toronto called The DV Shop. (For a higher price. But great customer service.) Today I recieved my first reminder of payment for Digital Corp. I've emailed Joe, but he hasn't responded. I've learned a good lesson with all of this. NOBODY who says they're from Florida should have a Brooklyn accent.
DON'T SHOP DIGITAL CORP.
So before finding this message board, I was looking to pick up an HVX-200 and I was pretty much going into it blindly. I figured it was as easy as doing an eBay search and bidding on the cheapest offer I could find. Unfortunately, I decided to go with 'Digital Corp.', and their $3500 price point was definitely not worth the trouble.
When I called their 1-800 number to enquire about shipping insurance, I was suprised to hear a heavy brooklyn accent. But the auction said that Digital Corp. was based in Florida?? Oh well.
As I asked about shipping insurance, 'Joe' told me it'd be best if I upgraded my package to the pro package, which includes a bunch of accessories and...free air mail! This would mean i'd avoid a brokerage fee. He asked if I knew what that was, and luckily I did because he tried to tell me that it would cost me 400-500 bucks just for UPS to get the camera over the border. (i'm in Canada) So of course the package that's $700 more would work out best because there's no brokerage fee through air mail, and according to him, the package came with a battery and a charger that ISN'T INCLUDED WITH THE HVX.
Lie #1 - Brokerage Fee - I called UPS to get an estimate on what the fee would be. They said around $77. I guess Joe's 400-500 was a little high.
Lie #2 - The camera does in fact come with a battery and charger.
So while I was on the phone with UPS, I asked if they could give me a rough estimate for air mail on the package. They came up with approx. $160. I call Joe back and tell i'm i'll pass on the upgrade, but i'll choose airmail for the package I initially went with. He says 'Airmail will be $399.' What?? But UPS said 160? 'Well we charge $399.'
Truth #1 - Joe overcharges for air-mail.
I was very frustrated at this point. I felt like I was being strong armed into upgrading my package. So eventually I just decide I'll pay the brokerage fee and keep the package I bid on. Joe tells me that I need an address verified paypal account. I call paypal and make sure mine is verified, and they tell me it is. I call Joe back, and he says that even though it's verified, it will most likely come up as unverified for him due to the fact that I live in Canada.
Truth #2 - Canadian Paypal accounts on occassion come up un-verified in the US even if they are verified.
So Joe suggests I wire the money. This didn't sit well with me, but I guess it was the only option, seeing as my credit card didn't have a high enough limit. Joe emails me the wire transfer info. The address is to Florida, but it's under the mysterious name 'JOE ZERO'. Joe Zero??? What the **** is this, American Gladiators? Will 'Nitro' be taking care of my delivery?
At this point I say 'screw this'. Piece of mind is worth way more than a negative strike on eBay. I wasn't about to put 5 grand Canadian into a product being sold by a company that lies and swindles.
Eventually I purchased my HVX through a great place in Toronto called The DV Shop. (For a higher price. But great customer service.) Today I recieved my first reminder of payment for Digital Corp. I've emailed Joe, but he hasn't responded. I've learned a good lesson with all of this. NOBODY who says they're from Florida should have a Brooklyn accent.
DON'T SHOP DIGITAL CORP.