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Just received an email at 7:15pm local time from the merchant asking me to call and verify the order (XH A1). The merchant is a large national brick and mortar chain with stores in my town. The call center lines are said to be answered 24 hours a day, so I called the 1-800 number at 9:00pm local. It was answered by an agent, I gave my order number, bill and ship to address. I did not have to give out my credit card number again, so I know it is legitimate. When I placed the order with this merchant, they confirmed their policy as posted on the website that they do not charge the credit card until they are ready to ship. But the agent said they are ready to ship. They are contacting the credit card company for verification with which I made prearrangements. The agent said the merchandise will ship Monday, October 21st. The release date I thought is not until October 25, but...Monday is what I am told. I specified next day air on the order so if true, Tuesday will be the day. If I don't receive a tracking number by Monday, in fact I will call 1-800 number again to confirm or deny...fingers crossed.
Dear Mr. *******:
Thank you for writing to us. We value you as a Canon customer and
appreciate the opportunity to assist you with available information on
the XH A1 camcorder.
We have been informed the estimated ship date to Canon Authorized
Dealers is Oct. 30, 2006 instead of today. We apologize for any
inconvenience this may cause.
We hope this information is helpful to you. Please feel free to contact
us again if you have any other questions or concerns.
Thank you for choosing Canon.
Sincerely,
*****
Technical Support Representative
We have been informed the estimated ship date to Canon Authorized
Dealers is Oct. 30, 2006 instead of today. We apologize for any
inconvenience this may cause.