VTR problems with FCPHD

This is the product name and description off the B&H photo website.

"Panasonic AG-DV2500 Professional DV Editing VTR with RS-422, SMPTE Time Code, NTSC/PAL"


I am having problems with FCPHD capturing from my VTR. It recognises the VTR, and lets it fast-forward or Rewind but it will only capture 3 seconds of footage before it stops and says the end of tape has been reached.

So I tested it by capturing from my DVX and FCP would capture from it.

So what's the deal? is there some setting I need to change? Or do I need to return my $1600 vtr and get another one?

Any suggestions would be great.

Thanks,

Tim
 
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