Vegas Pro 11 chokes ("Not Responding") when Importing Files

[Sean Michael]

I have Vegas Pro 11 (Build 700).

My system is a Core i7-920 with 2 video cards, 2 monitors, 2 internal hard drives. Running Windows 7 64-bit, but I use the 32-bit Vegas 11 in order to access legacy plugins like Magic Bullet.

I have a project that contains files shot on different cameras (Sony EX1, Sony NEX-5n, Nikon D7000, Panasonic TM700) in different formats. In the past I have worked with different formats on Vegas with no problem.

The project imports the EX1 and Nikon files just fine. But every time I try to import the TM700 60P AVCHD files I get the dreaded spinning wheel of death. For lack of a better term, it chokes the program. Vegas 11 freezes and stops "responding."

Any ideas (short of transcoding all of the 60p files)?

 

[TheDingo]

Can you work with the 64-bit version, and then switch to the 32-bit version when you need to do Magic Bullet work?

 

[Sean Michael]

Can you work with the 64-bit version, and then switch to the 32-bit version when you need to do Magic Bullet work?

Thanks for your suggestion. I installed and tried the 64-bit version. It almost works.... For some reason, it accepts the Panasonic files without problem...but it is choking on the Sony NEX MP4 files.

I will attempt transcoding the NEX files to a different format.

One of the reasons I've enjoyed Vegas is its ability to ingest different formats with ease. Not so in this case!

 

[eiker_ir]

Do you drag the files into the program or import them with the "Import Media" button?

I usually drag the files from Windows Explorer right into the Vegas Window. When i do this with many or large files, Vegas takes about 30seconds/1 minute to respond, i just keep my mouse clicked at all times without dropping the files and after a few seconds the program responds and i'm able to drop them in with no problems.

If i just drag them and drop them quickly it can choke or crash.

 

[Sean Michael]

Do you drag the files into the program or import them with the "Import Media" button?

I usually drag the files from Windows Explorer right into the Vegas Window. When i do this with many or large files, Vegas takes about 30seconds/1 minute to respond, i just keep my mouse clicked at all times without dropping the files and after a few seconds the program responds and i'm able to drop them in with no problems.

If i just drag them and drop them quickly it can choke or crash.

Typically I use the "import media" button. I just tried the drag-and-drop approach, using 64-bit Vegas, and starting a new project with Sony NEX as the default parameters (720p 30p). At first, it seemed to be working with small batches of files. But then I got a crash. I have repeated the process several times and it crashes every time. Very frustrating! I can't even get this edit started.

This is the error message I receive from Vegas.


Problem Description
Application Name: Vegas Pro
Application Version: Version 11.0 (Build 701) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\SysWOW64\ntdll.dll
Fault Address: 0x0000000077918DC9
Fault Offset: 0x0000000000038DC9


Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 11.0\x86\FileIOSurrogate.exe
Process Version: Version 11.0 (Build 701)
Process Description: File I/O surrogate (not visible)
Process Image Date: 2012-09-24 (Mon Sep 24) 21:54:26

 

[eiker_ir]

That's weird, has the crash happened with a certain batch of files?

I remember i once had a project that crashed all the time. I started deleting some clips and at one point i noticed that ONE file caused Vegas to crash for some reason. After i eliminated that file from the project it ran perfectly.

 

[Sean Michael]

Just a follow up.

I nuked Windows and reinstalled EVERYTHING on my desktop computer. Sadly, Vegas kept on choking.

Good idea to look for corrupt files. But after examination, I couldn't find any evidence of a corrupt file.

So I switched to my laptop (similar hardware specs, same software). Eventually I found success... but only by importing a few files at a time.

Instead of importing a large number of files in one fell swoop (my usual method), I imported a few choice ones here and there. Over time, I got everything into the project that was necessary...bit by bit. Laborious way to work, but it finally got the job done.

 

[drapeama]

Some suggestion in the last posts here:

I did what you did and accepted Win 7's suggestion for changing the compatibility to XP Service Pack 2. That solved the problem. Thanks for the tip.