Solo 3DR gimbal

A

alaskacameradude

Veteran
So I preordered the Solo 3DR with gimbal.......I have heard the gimbal
has delayed things but is expected out this month. Today I got an unexpected
package.
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So they must be shipping the drone once they get it in and the gimbal to
follow?? I need to call B&H tomorrow as I was charged for both.....
 
Typically they only charge for what they ship. They're usually quick to rectify any issues. I ordered the solo + gimbal as well but only got the solo and only got charged for the solo. I assume the charge for the gimbal will process when they ship it.
 
Ryan Farnes said:
Typically they only charge for what they ship. They're usually quick to rectify any issues. I ordered the solo + gimbal as well but only got the solo and only got charged for the solo. I assume the charge for the gimbal will process when they ship it.
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Hmmm....interesting. I definitely was charged for both.
Also, I originally signed up for notification when the Solo
with gimbal was released. Then I ended up preordering it
after I saw some footage with the gimbal. So after I
received the Solo, the next day I got an email from B&H
that the Solo with gimbal has been discontinued. I called
them because that made me wonder. I was told
they are just waiting on the gimbal from 3DR.
 
Just for anyone's info.... People who signed up to receive notice from B&H
when the Solo+gimbal was released have been receiving this notice. The
reason for this is that a free battery was being offered until July 15th as
a promotion and that is no longer available. But according to 3DR, that
is all this is.
 

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They're just sorting stuff out. The combo is a mess of solo body (available now), gimbal (not available), free battery (not available or limited availability) and a deadline of 7/15. I think all those variables are playing some tricks on their system. It's like 3 different products selling as one, for a limited time, but not in stock before the limited time is up. Just call back if they don't get it resolved satisfactorily the first time. I (along with so many others) have never had a major issue that B&H didn't fix for me.
 
Ryan Farnes said:
They're just sorting stuff out. The combo is a mess of solo body (available now), gimbal (not available), free battery (not available or limited availability) and a deadline of 7/15. I think all those variables are playing some tricks on their system. It's like 3 different products selling as one, for a limited time, but not in stock before the limited time is up. Just call back if they don't get it resolved satisfactorily the first time. I (along with so many others) have never had a major issue that B&H didn't fix for me.
Click to expand...
Yeah, after talking with them I feel certain I will be taken care of.
 
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