jaypass
Well-known member
Hoping to get some clarity on an issue I'm having with my new SmallHD 702 Bright monitor...I'm now on my third version of this thing, and I'm running out of patience.
All 3 units I've had have exhibited the same issue - Little RGB glitch type lines that come and go throughout the screen during use. They come in bursts...It'll work fine for a few minutes, then I'll see a bunch of these little lines pop up for a frame or two each and disappear, then fine for another few minutes. I bought the monitor on B&H on a Cyber Monday deal earlier this month, returned it, got another, same issue, returned for another unit again, and now looking at the same problem for the 3rd time. I also have a friend who bought one and he is seeing the same little lines. I've tried all of my monitors on two different cameras, both SDI and HDMI, I've tried various frame rates, PSF, 60p, etc, different power sources...all 3 units had the lines under all circumstances.
I tried to capture the issue on video using my phone, but it ended up being too shaky and hard to see, so for now here's a still image showing the lines I'm describing.
Has anyone else seen this? I spoke to SmallHD, and to their credit, they've offered a repair. But they aren't acknowledging that this is a trend with this model, which is shocking since I've now confirmed 4 instances of it. Is anyone else seeing it and just ignoring it? Other people have to have been ordering on B&H's 50% off deal (The initial deal was just for Cyber Monday, but they're offering it again right now) and I can't be so unlucky to have randomly gotten 3 bad units. It doesn't make the monitor unusable, but since there seem to be a lot of units out there without this problem, I'd like one with a clean image.
All 3 units I've had have exhibited the same issue - Little RGB glitch type lines that come and go throughout the screen during use. They come in bursts...It'll work fine for a few minutes, then I'll see a bunch of these little lines pop up for a frame or two each and disappear, then fine for another few minutes. I bought the monitor on B&H on a Cyber Monday deal earlier this month, returned it, got another, same issue, returned for another unit again, and now looking at the same problem for the 3rd time. I also have a friend who bought one and he is seeing the same little lines. I've tried all of my monitors on two different cameras, both SDI and HDMI, I've tried various frame rates, PSF, 60p, etc, different power sources...all 3 units had the lines under all circumstances.
I tried to capture the issue on video using my phone, but it ended up being too shaky and hard to see, so for now here's a still image showing the lines I'm describing.
Has anyone else seen this? I spoke to SmallHD, and to their credit, they've offered a repair. But they aren't acknowledging that this is a trend with this model, which is shocking since I've now confirmed 4 instances of it. Is anyone else seeing it and just ignoring it? Other people have to have been ordering on B&H's 50% off deal (The initial deal was just for Cyber Monday, but they're offering it again right now) and I can't be so unlucky to have randomly gotten 3 bad units. It doesn't make the monitor unusable, but since there seem to be a lot of units out there without this problem, I'd like one with a clean image.