Seeking advice: Kickstarter film project likely gone forever

sb2012

Member
Last year, I asked for $1000 on Kickstarter for my 2nd short film, I got $1025 from 10 people. Most of it was from close friends and acquaintances, but 4 of them were strangers. To make a long (and extremely painful) story short, things were looking up at first. Just when I thought I had all my bases covered, it fell apart in the most unexpected way. Two people nearly destroyed the production, the location owner and the lead actor's manager (we used a credible SAG actor for the lead). Thankfully, through gritted teeth, we were able to finish it. However, the project I had set out to do was butchered from perfection and what we ended up with in post was the "Alien 3" version (thanks to the two people who sabotaged it with their BS).

I was heartbroken by the whole experience and became discouraged with filmmaking at the poverty level (i.e. outside the reaches of connections and proper resources). I regretted not doing the film as a short story instead. Since then I decided to go back to my roots and stick to writing fiction and getting into the publishing world. I've been much happier and stress-free ever since because I can be my own boss of literally everything. Even though I decided to stick to the writing side of things, I didn't forget about my kickstarter campaign, I had a duty to follow through and deliver the final cut of the film along with the backer rewards.

We finished shooting in September 2014 and post production has been going on ever since. Why you ask? Because I have had the greatest luck of working with an editor who's flat broke, transitioning from place to place, and just has way too much on his plate. It's been one thing after another with this guy. MInd you, the editor is also the cinematographer of the film. Anyway, in June 2015, we were 98% done. All that remained were a couple of pick ups, some color correcting, title card/credits. But then a month later, he asked if I could purchase an external hard drive to put the rest of the film on. I said ok no problem, I bought it and sent it to him. But before he could transfer it, the computer crashed and then he asked me I could send the drive to tekserve or geek squad so they could extract the data.

This was going to cost me $1500. I was so upset. I didn't even bother. I'm not going to ask my backers for more money when they already had to wait a year for a 7 min short film to complete post production (completely ridiculous by the way). I'm already fed up with this film and so want to put it behind me and move on. I've been updating the backers as much as I can, whenever I have important news to give them. On top of that, I've been posting still photos from the film and I even sent out ONE of the rewards (a copy of the script with a personalized thank you note and autograph). Out of the 10 backers, only one of them pesters me every two months or so about what's going on, he even accused me of playing games at one point, he's very rude and demanding. He invested $200.

I said to him, "You've seen still photos and received a copy of the script, you still want to tell me the film is not real and that I just took your money?" then he shut up about it and apologized.

Sorry for the long post.. but I'm seeking advice on what to do. I just want to get this over with. I'm really considering coming forward and telling them the film is likely gone forever due to the editor/hard drive situation.
 
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If it were me, I'd explain the turmoil you described here and return the backers' money. You're not obligated to, of course. But $1025 is peanuts in the long run. And apparently cheaper than attempting to recover the media from the failed drive.
 
If it were me, I'd explain the turmoil you described here and return the backers' money. You're not obligated to, of course. But $1025 is peanuts in the long run. And apparently cheaper than attempting to recover the media from the failed drive.

I agree, it's peanuts. Thing is, that's not something I can afford to do right now. I work a regular job, dealing with a baby who is about to turn 1, going to school for a masters, bills, etc. It's a lot. It would be ideal to return their money, but it's just not feasible right now. I may have to simply just explain the situation and leave it at that. It seems like the only person who gives a damn or remembers the project still exists is that $200 guy who I don't even know personally.
 
if you can't complete the project, refunding the money is the right thing to do.

as far as the hard drive is concerned, have you tried putting it in your computer as a slave drive? if so, what happens?
 
if you can't complete the project, refunding the money is the right thing to do.

as far as the hard drive is concerned, have you tried putting it in your computer as a slave drive? if so, what happens?

If your computer recognizes it as a slave drive, then try one of the free file recovery programs -- I've used Pandora Recovery with a fair amount of success. If you can get your files recovered, then try to finish the edit. A bad edit is better than no edit.

Does the footage still exist on whatever media it was originally shot? Can you start from scratch on a new edit?
 
If your computer recognizes it as a slave drive, then try one of the free file recovery programs -- I've used Pandora Recovery with a fair amount of success. If you can get your files recovered, then try to finish the edit. A bad edit is better than no edit.

Does the footage still exist on whatever media it was originally shot? Can you start from scratch on a new edit?

Yes. First find a friend who knows a thing about computers. Then decide on your next step.
 
Hi!

I applied "the snivelling BS filter" to your text and managed to distill it down to its essentials. It will help you make the right decision.

Last year, I asked for $1000 on Kickstarter for my 2nd short film, I got $1025 from 10 people… I had a duty to follow through and deliver the final cut of the film along with the backer rewards.

We finished shooting in September 2014 and post production has been going on ever since.

I'm already fed up with this film and so want to put it behind me and move on. Out of the 10 backers, only one of them pesters me every two months or so about what's going on, he invested $200.

I said to him, "I just took your money?"

The film is likely gone forever due to…

Now, let me finish that sentence:

…your poor communication and lack of project managing skills. That's just generic terms to fill the gap between your version of the story and how any entrepreneurial business should be run.

You asked people for money to realize a goal. It's not optional for you to deliver. Any failure to do so is all on you. THAT's what it means to go from consumer to producer. A good thing then that it's so little money.

What you're going to do now is make one last update saying the film is gone and then go about a plan to pay everyone back. Your friends and family will probably cut you some slack.
 
Find a way to refund the money. You did not deliver the product as promised and your reputation is at stake. Take a 2nd job and reduce the money you spend. There is always a way.
 
Hi!

I applied "the snivelling BS filter" to your text and managed to distill it down to its essentials. It will help you make the right decision.



Now, let me finish that sentence:

…your poor communication and lack of project managing skills. That's just generic terms to fill the gap between your version of the story and how any entrepreneurial business should be run.

You asked people for money to realize a goal. It's not optional for you to deliver. Any failure to do so is all on you. THAT's what it means to go from consumer to producer. A good thing then that it's so little money.

What you're going to do now is make one last update saying the film is gone and then go about a plan to pay everyone back. Your friends and family will probably cut you some slack.

Sorry, but where are you getting poor communication and lack of project management skills from? I'm guessing the first because my message is too long? Trust me, it was actually longer, I cut it down. I wanted to tell my side of the story but excuse me if I decided to bring emotion into it and tell everyone how the whole thing has made me feel. I've been trying to get this thing over and done with from the get-go, I've been having to work around my schedule plus the schedules of other people. It's not my fault that post production has taken so long. If it were up to me and I had the editing skills necessary, I would have gotten it done in a month, maybe two at most.

Other than that, I can see if I can find a way to pay back the people I don't know first, it might be a slow process, but I can look into it.

By the way, I did not "just take his money." Did you just skim through what I wrote? The guy thought there was no money AT ALL and that I just took his money for personal use. However, I've posted still images and delivered a signed script from the film, contrary to his beliefs. Is that clearer now?
 
Out of the 10 backers, only one of them pesters me every two months or so about what's going on, he even accused me of playing games at one point, he's very rude and demanding. He invested $200.

Point 1... The choice of 'black' text on this dark grey background... is an unfortunate choice...

Point 2... Send the $200, and say, due to 'technical difficulties', the short will never been fully produced.

Point 3... As Producer, you should always have the original media backup several places. For 'official' shoots, I never erase the memory cards which my cameras use. Yes that's perhaps expensive... but losing original media is like losing Film negatives...

Point 4... Since you appear not to be interested in film making... it may be moot... but I have seen people who are not 'editors', or the like, take the footage and learn to use at least iMovie, or some similar Windows low end editing tool, and they have created material to submit to some set of fests... it is not that hard.

At this level, the 'producer'... well... produces... no matter what. By not finishing the film, not only did the contributors not get their reward for the Kickstarter project, but those who worked on it didn't get their brownie points, or material for their respective 'reels'. At this level that may be the only 'pay' they get for the project.
 
If your computer recognizes it as a slave drive, then try one of the free file recovery programs -- I've used Pandora Recovery with a fair amount of success. If you can get your files recovered, then try to finish the edit. A bad edit is better than no edit.

Does the footage still exist on whatever media it was originally shot? Can you start from scratch on a new edit?

Funny thing is... Two weeks before this happened to my editor's computer, the same thing happened to mine (which I've had for 8 years now). I did the whole Geek Squad/Tekserve thing and got ridiculous quotes, then I tried to download a trial version of a file recovery program. I told my editor to just send me the drive and let me run it through the program since I was going to do the same with mine anyway. Guess what? He never sent it to me. Two weeks later, I tried to get a hold of him. No answer. That was at the end of July. He's got too much on his plate, he's struggling to find a place to live since he was kicked out of his Aunt's apartment, he has no regular job like me and relies on freelance camera work. Now saying I blame him, NYC sucks, but post production is being compromised as a result.

At this point, I'm just fed up with the whole back and forth thing with him. I'm so done with this project. I may try to find a way to pay back the people I don't know who contributed but it won't be overnight though. At least I was able to deliver ONE of the rewards. The rest of the rewards depended on the project's total completion. The project doesn't exist on any other medium and if it did, I'd rather pass on a new edit with this person unless... I could find an editor who doesn't have so many personal problems on his plate. That's only if the project existed on another medium.
 
Sorry, but where are you getting poor communication and lack of project management skills from?

Your story here.

What I wrote is the difference between your actual post here, and an alternative version that said: "Hey, guys! A while back I funded my first film via Kickstarter! Friends and family (and even a few strangers—hey!) helped out. Here's the link on vimeo!"

You see? You asked for funds in good faith and got them. You mismanaged your time, money and trust and now you've got this story here. It's really OK. It was great that you had the steam to try and create something. Really. But now that it didn't work out you need to take responsibility for your actions and not feel sad. It's a pretty cheap life lesson.

Obviously I have nothing agains your person at all. But I DO take MAJOR issue with any one of the million Kickstarter campaigns that write sobbing posts about bad luck, a tragic thing in the family, how they were let down by partners, were too optimistic, became overwhelmed, are just plain sorry....

Kickstarter isn't business Kindergarten. It's real peoples money. Treat it as such.
 
Point 1... The choice of 'black' text on this dark grey background... is an unfortunate choice...

Point 2... Send the $200, and say, due to 'technical difficulties', the short will never been fully produced.

Point 3... As Producer, you should always have the original media backup several places. For 'official' shoots, I never erase the memory cards which my cameras use. Yes that's perhaps expensive... but losing original media is like losing Film negatives...

Point 4... Since you appear not to be interested in film making... it may be moot... but I have seen people who are not 'editors', or the like, take the footage and learn to use at least iMovie, or some similar Windows low end editing tool, and they have created material to submit to some set of fests... it is not that hard.

At this level, the 'producer'... well... produces... no matter what. By not finishing the film, not only did the contributors not get their reward for the Kickstarter project, but those who worked on it didn't get their brownie points, or material for their respective 'reels'. At this level that may be the only 'pay' they get for the project.

Sorry about the color/background. I fixed it. I tried doing an edit of my first short on iMovie and the quality was very crappy. My cinematographer was the one in charge of keeping and storing this film. I'm sure that's probably not the way it is done normally, but like I said, this was my second film and I still had a lot to learn. But it was his camera and his computer had the editing software.
 
Your story here.

What I wrote is the difference between your actual post here, and an alternative version that said: "Hey, guys! A while back I funded my first film via Kickstarter! Friends and family (and even a few strangers—hey!) helped out. Here's the link on vimeo!"

You see? You asked for funds in good faith and got them. You mismanaged your time, money and trust and now you've got this story here. It's really OK. It was great that you had the steam to try and create something. Really. But now that it didn't work out you need to take responsibility for your actions and not feel sad. It's a pretty cheap life lesson.

Obviously I have nothing agains your person at all. But I DO take MAJOR issue with any one of the million Kickstarter campaigns that write sobbing posts about bad luck, a tragic thing in the family, how they were let down by partners, were too optimistic, became overwhelmed, are just plain sorry....

Kickstarter isn't business Kindergarten. It's real peoples money. Treat it as such.

+1

Do the right thing.
 
Andree,

I get everything you're saying and agree but I don't agree that I mismanaged my time, money and trust. So you're saying it is my fault that it took so long? That makes no sense after everything I've explained.
 
Andree,

I get everything you're saying and agree but I don't agree that I mismanaged my time, money and trust. So you're saying it is my fault that it took so long? That makes no sense after everything I've explained.

I admit that my language is somewhat harsh. But you need to understand that you're in the driver seat of YOUR life. As consumers we can let our thoughts wader, procrastinate and gripe about not being entertained enough.... But when you take that step over to the other side and want to be the producer, you need to be in control. Things won't fall into your lap. Things WILL go wrong and people WILL let you down. Saying a computer crashed… no make that two… isn't good enough. But you know that now. Next time you WILL be on that ball and follow up on everything that is going on or needs to be happening to make your project work. That is what it means to start taking money from investors.

Don't factor in freak external events as some major factor of why things didn't go as planned. MAKE it happen.

Regarding this one case: you're getting off the hook pretty easy. It's one guy. If you're low on cash it might sting to pay him. But actually taking that step/responsibility might be exactly the thing that boosts your confidence (knowing you did the right thing) to try again. That first step is more than most people ever dare.
 
What I took from his post is that ultimately the buck stops with you.

You've had a really bad stretch of luck happen to you, but that doesn't stop the production from resting on your shoulders.

When you took those kickstarter funds you agreed to do a job. It's now a year after production and that job isn't done. It's that simple.

So just do whatever you have to do in order to finish the job.

Did you not export a safety cut when you had it 98% finished?

You finished shooting a year ago and only had all the footage on one drive, your editors?

If you can't agree that you've mismanaged time when you have nothing to show a year after production has wrapped I think you might be missing it.

When you take on the weight of a production using other people's funds, you're the end of the line in terms of blame/responsibility/glory/success/failure.

Can't really take the 'dog ate my homework' 'my editor's computer broke' road and have it look good.

I am at a point where $1000 would really really set me back as well, so I understand it sucks.

Like you alluded to in the prior post, it might take awhile, but just repay the backers one at a time and chalk it up to a hard lesson learned.
 
Your story here.

What I wrote is the difference between your actual post here, and an alternative version that said: "Hey, guys! A while back I funded my first film via Kickstarter! Friends and family (and even a few strangers—hey!) helped out. Here's the link on vimeo!"

You see? You asked for funds in good faith and got them. You mismanaged your time, money and trust and now you've got this story here. It's really OK. It was great that you had the steam to try and create something. Really. But now that it didn't work out you need to take responsibility for your actions and not feel sad. It's a pretty cheap life lesson.

Obviously I have nothing agains your person at all. But I DO take MAJOR issue with any one of the million Kickstarter campaigns that write sobbing posts about bad luck, a tragic thing in the family, how they were let down by partners, were too optimistic, became overwhelmed, are just plain sorry....

Kickstarter isn't business Kindergarten. It's real peoples money. Treat it as such.

+2

It sucks, your situation is full of bad luck, no doubt. Life is unpleasant sometimes. But it's people's money and they don't deserve to suffer as a result of what happened to you, at least some of which is due to mismanagement.

1000$ isn't so much money that you can't possibly pay them back. It might take a bit, but you can find a way if you really want to. The part that's rubbing me the wrong way is the fact that it doesn't seem like you really want to.
 
Like the others have stated, it's 100% your fault. Why, well.. your the producer. If you hire a builder to construct a house and it's not getting done on time because of the painter, wouldn't you say it's the builders fault for dealing with a painter that can't handle the work? After all isn't the builder responsible for getting the job done regardless of who he hires to do it. There comes a time when you need to accept responsibility for the failed production. I'm not trying to harsh but it seems your blaming everyone but yourself. Never once do I remember reading anything being your fault.

I can understand money being tight, but it's not like you can't set up a payment plan to reimburse the contributors.
 
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Kickstarter isn't business Kindergarten. It's real peoples money. Treat it as such.
To be fair:
It's called Kickstarter, because it "starts" projects, with no guarantee they "end" well.
There is always the risk of loosing your invested funds.
If you want a finished movie, go to iTunes, pay for it and enjoy.

That said: If you promise and fail to deliver, your days of getting crowd or venture funded are over.
So besides it being the right thing to do from an ethical standpoint (which I second, third or how many times it was said to the OP by now),
its also a smart business decision to repay the investors.
 
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