Ronin M price is $1399!
- Thread starter jb.
- Start date
puredrifting
Major Contributor
I am getting on the list too, that price, for something that isn't a hacked together, semi homemade rig like the Came, is very tempting. Most feedback I have heard about DJI seems decent too. I have an upcoming shoot in a few weeks that the Ronin-M would be perfect for. But who knows if they will ship before May 15th (when I would need it) or even in May at all?
Here's my experience with DJI...
Their products are nice. Really nice in a lot of cases. Well-priced too.
Their support is f*cking terrible. Like criminally bad.
I say this as someone who owns or has owned:
4 Phantoms of various generations with their Zenmuse gimbals
Spreading Wings S900 Hexacopter & Zenmuse Z15
Ronin (full-size)
A half-dozen of their flight controllers (Naza-M to A2)
Just an example. The S900 has a 50-cent piece of plastic that covers the power wires on the power distribution board for each arm. It's essentially a hollowed out plastic disk about 5" in diameter and 1/4" deep. Mine's developed a stripped hole and a crack, so I wanted a replacement. I take a look around and all I can find is the complete lower assembly for the aircraft... at like $300. It includes the piece tho!
So, I email DJI support and post on their forums. Forums tell me to email support, support tells me to call in. So, I do. I wait on hold (45 mins). Then I work through the "troubleshooting" steps with the guy on the phone. Finally, he tells me they can replace the cover, but I need to send the airframe into DJI for the repair. If you've seen an S900 in person, you know shipping it is going to be a *****... so I make sure the guy knows what I'm asking for. We're totally on the same page, but DJI's solution to replacing this 50-cent piece of plastic is spending $30-50 shipping a somewhat fragile piece of equipment (that's still functional as-is) to them for 2-4 weeks so they can unscrew four screws and put a new plate on there.
That said, I will probably buy a Ronin M... because the Ronin stuff is awesome and VERY easy to use. But I still think DJI needs to get their **** together support-wise.
Their products are nice. Really nice in a lot of cases. Well-priced too.
Their support is f*cking terrible. Like criminally bad.
I say this as someone who owns or has owned:
4 Phantoms of various generations with their Zenmuse gimbals
Spreading Wings S900 Hexacopter & Zenmuse Z15
Ronin (full-size)
A half-dozen of their flight controllers (Naza-M to A2)
Just an example. The S900 has a 50-cent piece of plastic that covers the power wires on the power distribution board for each arm. It's essentially a hollowed out plastic disk about 5" in diameter and 1/4" deep. Mine's developed a stripped hole and a crack, so I wanted a replacement. I take a look around and all I can find is the complete lower assembly for the aircraft... at like $300. It includes the piece tho!
So, I email DJI support and post on their forums. Forums tell me to email support, support tells me to call in. So, I do. I wait on hold (45 mins). Then I work through the "troubleshooting" steps with the guy on the phone. Finally, he tells me they can replace the cover, but I need to send the airframe into DJI for the repair. If you've seen an S900 in person, you know shipping it is going to be a *****... so I make sure the guy knows what I'm asking for. We're totally on the same page, but DJI's solution to replacing this 50-cent piece of plastic is spending $30-50 shipping a somewhat fragile piece of equipment (that's still functional as-is) to them for 2-4 weeks so they can unscrew four screws and put a new plate on there.
That said, I will probably buy a Ronin M... because the Ronin stuff is awesome and VERY easy to use. But I still think DJI needs to get their **** together support-wise.
Why? The Helix is double in price and the only big advantage that Im seeing is the ability to put it down without a stand.
ReelWorksMedia
Well-known member
What at about a Dutch roll? The helix can with a joystick. Than the Ronin? That's a very important feature for me.
JoeJITSU
Veteran
Yea, I'm sold on the Helix Jr. as well. The weight is one, So I can go from my A7s all the way up to my Dragon.
I have been researching the last few weeks on these gimbals and the Helix is as smooth as silk on some videos, just a little better than the Ronin-M