I have recently upgraded my edit suite - to FCS 2 on a 3.2Ghz Mac Pro (10G RAm, 4 TB drives).
I am working my way through the studio - and having completed the manuals for FCP I am now onto COLOR. However Color seems to be a 'buggy' and I wondered if anyone else had experience these problems.
In the secondaries room, my vectorsopes/histograms/sliders will suddenly go unresponsive. When this happens I clikc onto the primary tab and see that I have actually affected the image - however I will be working blind in the secondaries tab. Then yesterday the scopes and sliders went down in all the rooms. Now I am new to the software but am going through the detailed manuals (got the Michael Wohl book) and I am 99% convionved it's not me - and not a button I need to press (yes I have clicked the 'enable' button in the secondary tab and yes the grade enable from the top menu is also selected.
The strangest thing is when I called APPLE TechSupport they said that Color is almost flawless, they hardly take a single call about it - and that it wasn't the programme; it was my workflow. Forget the manual telling me to open the lesson directly into color; always go to FCP first then render then send to Color. SO while he was on the phone I got a new piece of footage (from the apple website) and opened it how he said. It was fine for 3-4 minutes, then once I had done a little primary corection and then created two secondaries (a vignette and a key) it sudenly froze again. The Apple guy on the phone said "well yes it's still a workflow issue, you went and did that and that....." He said that when I understood the programme more it would nmake sense.
PLEASE!!!! Are we saying that this professionally grading suite is so fragile that it can only be handled in a certain way!!! What is really going on? Should I reinstall or is it me????
Thanks!!!!
Jez
I am working my way through the studio - and having completed the manuals for FCP I am now onto COLOR. However Color seems to be a 'buggy' and I wondered if anyone else had experience these problems.
In the secondaries room, my vectorsopes/histograms/sliders will suddenly go unresponsive. When this happens I clikc onto the primary tab and see that I have actually affected the image - however I will be working blind in the secondaries tab. Then yesterday the scopes and sliders went down in all the rooms. Now I am new to the software but am going through the detailed manuals (got the Michael Wohl book) and I am 99% convionved it's not me - and not a button I need to press (yes I have clicked the 'enable' button in the secondary tab and yes the grade enable from the top menu is also selected.
The strangest thing is when I called APPLE TechSupport they said that Color is almost flawless, they hardly take a single call about it - and that it wasn't the programme; it was my workflow. Forget the manual telling me to open the lesson directly into color; always go to FCP first then render then send to Color. SO while he was on the phone I got a new piece of footage (from the apple website) and opened it how he said. It was fine for 3-4 minutes, then once I had done a little primary corection and then created two secondaries (a vignette and a key) it sudenly froze again. The Apple guy on the phone said "well yes it's still a workflow issue, you went and did that and that....." He said that when I understood the programme more it would nmake sense.
PLEASE!!!! Are we saying that this professionally grading suite is so fragile that it can only be handled in a certain way!!! What is really going on? Should I reinstall or is it me????
Thanks!!!!
Jez
