Problem uploading to YouTube and Vimeo

D

David W. Richardson

Chapelgrove Films
In the last 3 or so weeks, I've been encountering a problem when uploading to YouTube or Vimeo.

Mainly, every week I upload a video of the sermon from our church to YouTube. In the last few weeks when I do this, I tend to get the following error:

"An error has occurred while sending data over the network. Please check your network connection and try uploading again."

I clicked the link to "check your network connection". It asks if I'm using certain versions (or higher) of IE (with Silverlight enabled), Firefox or Chrome. I am using Firefox 47.0. It says "Firefox 4 or higher", so that should be fine. So I tell it that didn't fix my problem. Then it says "Try using Chrome incognito window or Firefox Private Browse to upload your video. This will temporarily disable browser extensions. Ad blocking extensions, for instance, are often responsible for these problems."

When I use Firefox Private Browsing, I can eventually get it to work -- although it takes several tries. But when it finally is uploading, it will multiple times fall back to a smaller percentage completed. For instance, it might get to, say, 81% complete, then suddenly go to 43% complete for no apparent reason. This makes uploads take a long time.

I tried IE (with Silverlight enabled), both 32-bit and 64-bit, and had the same problem.

I would chalk it up to some YouTube issue, but I get similar problems with Vimeo now.

I'd rather not use Chrome.

I had read somewhere that doing uploads over a wireless connection could cause this problem, and changing to a wired network connection would help. I'm on my desktop PC, but it does connect wirelessly. So I've just run a net cable from my PC to the router and disabled wireless on the PC -- same problem.

Is anyone having similar issues? Any suggestions?

BTW, I'm running Windows 7.
 
Lots of views, no responses. But I might have found the solution.

I'd read lots of other folks online having the same problem, dating back as far as 2013. No one seemed to ever find a solution, except for one guy who wiped and reloaded his hard drive. That seems a bit drastic, though. Everyone says "clear your browser cache", but that never seems to fix it for anyone either.

So I've been tinkering with various things and right now I have a video uploading successfully to YouTube without having to run a 'private browsing' window in Firefox.

In YouTube itself, I cleared my 'viewing history' and 'search history'. Once I did that, the upload went without a hitch.

Time will tell if this truly does solve the problem. If anyone else out there has been having the same issue, give this a try and let us know if it works for you.
 
I guess that didn't fix it after all. That one upload worked. But when I tried this morning to do another upload, I got the same error message as before.
 
I use the free Piriform Ccleaner to clean garbage from my drives every few days.

With YouTube and Vimeo I upload using the Google Chrome web browser and over the past 5 years have never had any problems.

I am wondering about your Internet connection speed, as I have seen the problem you describe with computers that use a slow and somewhat flaky Internet connection.

At home I'm using a 10 Mbit Internet connection, at work we are using a redundant T3 business connection so uploads that might take 60 minutes at home take 2-3 minutes at work.
 
TheDingo said:
I use the free Piriform Ccleaner to clean garbage from my drives every few days.

With YouTube and Vimeo I upload using the Google Chrome web browser and over the past 5 years have never had any problems.

I am wondering about your Internet connection speed, as I have seen the problem you describe with computers that use a slow and somewhat flaky Internet connection.

At home I'm using a 10 Mbit Internet connection, at work we are using a redundant T3 business connection so uploads that might take 60 minutes at home take 2-3 minutes at work.
Click to expand...

Well I have Time Warner Cable's 15 Mbit service, although my upload speed is far less than that. But it's the same as it's been for years, so that hasn't changed.

I use Firefox, but I've read of people on Chrome having the same problem.

This only started a few weeks ago. I've checked my hard drive (the one with the video file I'm trying to upload) for fragmentation, and there was none. I did a scan of it for errors and there were none. The drive is an internal SATA 7200rpm drive, but it's not my C: drive -- it's a separate physical drive. I've had Windows test my network and Internet connections, and it found no problems. I connect via cable to a port on the wireless router, which connects to the cable modem. I may try connecting via cable straight to the cable modem and run the speed test again.

I did a bit more experimentation today. It seems if I clear my browser's cache, then clear the 'viewing history' and 'search history' on YouTube, I can get the upload to work. But I haven't tried Vimeo again to see if uploads are still affected on it.
 
Not sure if you can do with youtube but with vimeo, i put in my dropbox folder, then when it is fully synced go to vimeo and for the upload choose dropbox and it is there almost instantly. I got tired of having to repeatably upload over and over.
 
Youtube is very limited on Dropbox options. I found something that claimed to do it once, but it didn't upload the entire file.

You need to go through troubleshooting steps. First, is this reproducible? As in, does it happen reliably given the same circumstances? If so, you should use a different computer on the same network and try to reproduce the problem. If you can't, that means it's the computer. If you can, it's the network.

Assuming it's the computer, you should then try uploading through every browser, if you haven't already. Try to reproduce the problem with Chrome and Edge or whatever your OS default is. If the problem can be reproduced in every browser, you are facing a system level problem. A system level problem means reloading your operating system may be in order. You don't have to format your hard drive to do it anymore, that's extreme. Just back up the main drive, install a new version of the OS on that drive and delete the old files once you're satisfied with it.

You can also run system file check if this is a Windows machine to make sure nothing is wrong there. You might also be able to use system restore to back up to a date from before this started, depending on the issue and your restore point settings.

One thing worth noting, networks often have noise issues. These can be introduced from a variety of sources, and are intermittent. That means Windows will likely never detect it. Honestly, I'm skeptical those troubleshooting apps can detect much of anything. If you can confirm that it's a network problem, your ISP should be able to test the line, either remotely or in person and help determine the problem. But you have to verify that it's a network issue first by using a different computer, otherwise they'll say it's your problem and fight you on it. They'll probably say that anyway and you'll have to argue.
 
Agafilm said:
Youtube is very limited on Dropbox options. I found something that claimed to do it once, but it didn't upload the entire file.

You need to go through troubleshooting steps. First, is this reproducible? As in, does it happen reliably given the same circumstances? If so, you should use a different computer on the same network and try to reproduce the problem. If you can't, that means it's the computer. If you can, it's the network.

Assuming it's the computer, you should then try uploading through every browser, if you haven't already. Try to reproduce the problem with Chrome and Edge or whatever your OS default is. If the problem can be reproduced in every browser, you are facing a system level problem. A system level problem means reloading your operating system may be in order. You don't have to format your hard drive to do it anymore, that's extreme. Just back up the main drive, install a new version of the OS on that drive and delete the old files once you're satisfied with it.

You can also run system file check if this is a Windows machine to make sure nothing is wrong there. You might also be able to use system restore to back up to a date from before this started, depending on the issue and your restore point settings.

One thing worth noting, networks often have noise issues. These can be introduced from a variety of sources, and are intermittent. That means Windows will likely never detect it. Honestly, I'm skeptical those troubleshooting apps can detect much of anything. If you can confirm that it's a network problem, your ISP should be able to test the line, either remotely or in person and help determine the problem. But you have to verify that it's a network issue first by using a different computer, otherwise they'll say it's your problem and fight you on it. They'll probably say that anyway and you'll have to argue.
Click to expand...

I don't have another computer I can easily do this from on the network. However, my research online indicates a lot of people have had this problem and have gone through quite extensive troubleshooting steps without finding a resolution.

I have tried every browser except Chrome, but have read of others who have had the same problem while using Chrome. I've even tried 32-bit Internet Explorer.

I did run a system and drive scan. No problems were found. Also 0% fragmentation on all drives, which kind of surprises me.

What seems -- I emphasize seems -- to have fixed the problem was relatively simple.

First, i deleted the browser's cache -- just the cache, not cookies or anything else. Then I went to YouTube. In YouTube I deleted the search history and the viewing history. When I did this a week ago last Sunday, I was then able to upload a video to YouTube without a problem.

This past Sunday I was still able to upload to YouTube without a problem, without having to do those steps. So I'm hopeful that the problem is now resolved.
 
I definitely hope so.

As a side note, fragmentation on drives is no longer an issue. Ever since Windows Vista this has been done dynamically. Besides that, the new caching and memory management architecture essentially makes the operation redundant. I have some definite problems with Microsoft, but this is one thing they got right. Probably more importantly, our hardware has gotten so fast since the old days that the small difference between linear and random read/write operations has gotten negligible.
 
Agafilm said:
I definitely hope so.

As a side note, fragmentation on drives is no longer an issue. Ever since Windows Vista this has been done dynamically. Besides that, the new caching and memory management architecture essentially makes the operation redundant. I have some definite problems with Microsoft, but this is one thing they got right. Probably more importantly, our hardware has gotten so fast since the old days that the small difference between linear and random read/write operations has gotten negligible.
Click to expand...

Good to know. That being the case, they should remove the Defragmenter from the system tools. Because it always said all of my drives had "0%" fragmentation, and that seemed unlikely, I had suspected there might be some problem. If there's never going to be a need for defragmenting, then get rid of the thing.

Further, as video resolutions get higher and higher (4K, 8K, who knows?), those relatively small differences between linear and random read/write operations may become a significant factor when it comes to video editing. It always seems that video editing demands move at a faster pace than hardware advances can keep pace with.
 
If you are running an ad blocker, you might have trouble with youtube. Might want to try disabling it if it gives you issues again.
 
Vimeo uploads seem to be okay now. I still sometimes get the error when trying to upload to YouTube, but if I clear the viewing history it usually resolves the problem.
 
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