DVX100Shooter
Veteran
I just got my new Pelican case from B&H. I asked for the case with the pick and pluck foam. What I got was a large chunk of foam with a thin layer of another thing of foam on the bottom. Now when I was deciding which case to get, I got a bunch of responses from people that said you can just pull up the chunks of foam to fit my camera and other stuff. They also went on to say that I would not need a knife to cut the foam. Well, unless B&H messed up my order, I am going to have to take a knife to it because like I said the foam is one thick chunk. There is nothing loose about it in terms of pulling the "pre-cut" foam parts out.
Is this normal or should I call B&H and complain?
Is this normal or should I call B&H and complain?