Panasonic not sending rebates!

[monster]

I have been waiting for over a year for my HVX200 rebate. The last time I called about my DVX rebate (I have purchased 4 DVX100s in my life) I even checked with Panasonic to make 100% sure they had my rebate submission. The guy said "you are good to go, we are just waiting for the gear".

So now here we are well into 2008 and now Panasonic will not even return my phone calls. I always leave a very nice voicemail but they NEVER call back. And yes, I am calling the number they provide for this specific purpose. I always worked when I called about rebates on other cameras. Usually they would call back the same day.

I intend to post this on every message board I can find. Perhaps customers will think twice before they let some "rebate" from Panasonic temp them into a purchase.

By the way, I had to call up and ***** to get my last DVX rebate. The 3 DVX100 rebates prior were not a problem.

I have not only purchased 5 Panasonic cameras in the last 4 years, I have also rented extra Panasonic cameras on dozens of occasions. I have also sung the praises of the DVX to hundreds of people which I know for a fact has resulted in plenty of sales.

My RED gets here in a few weeks and I will be deailing with a company who knows how to treat their customers.

You have most likely lost a customer for life.

 

[MattinSTL]

What's that clunking noise? Well apparently it's not your DVX rebate check falling in the mailbox.

If you're going to post this with the intention of getting results... or having people on your side of the issue, then perhaps you should sign your posts with your name, or use your real name as your user name. Maybe somebody will see that and get it done?

Hey I'm just sayin'...

 

[tmnt]

If you're at the end of your rope send a pm to Jan Crittenden. I'm sure she'll try to sort things out.

 

[Jeff Anderson]

And that Matt, is why you are the rapier witted sound guy! Hadnt noticed the custom title - congrats on not getting an embarrassing one!

 

[brian.wells]

With a red coming, you'll probably forget about the rebate as soon as that arrives. Then, it'll probably show up on your doorstep the next day while you're out shooting with the new beauty. No worries then. It took a few months for me to get my rebate. I guess that's why they say patience is a virtue.

Also, Panasonic is known to have some holdups at times in their pipeline. I found this out from some people I know at Full Compass when I was buying my hvx. Now, try herding a bunch of cows with their calves from one paddock to the next and you'll realize your wait is nothing in comparison to trying to move a bunch of pissed off mothers.