Panasonic ignoring me on HVX rebate

M

monster

Well-known member
I have emailed multiple complaints, called their rebate number dozens of times, complained on message boards, etc

Just in case there is anyone at Panasonic who reads this board and actually cares about their reputation I am posting one more time.

I want my rebate! Is that too much to ask? The last time someone responded to me must have been 8 months or more ago.

Do you realize that complaints like this COST you sales? Does this thought ever enter your brains?

Expect lots more complaining on every message board I can find where your potential customers may regardless if it is consumer or pro products. I can be relentless when someone wrongs me. I never give up.


I talked to your rebate people long ago and they said "everything with your rebate is good to go but we are just waiting for the gear to come in". I was told this after having to FIGHT for my last DVX100B rebate. Yes, I am not some major corp customer but I thing a half dozen cameras over the past few years should get me a little bit of respect.

So how about you wake up and send the rebate for serial # D7TC00055 R ?!!!

Now I am tracking down the contact info for top people in your company. They are going to be getting sick of hearing from me and perhaps certain people in charge of rebates might feel some heat from their bosses.

I know it may be breaking news to you guys but doing business properly keeps loyal customers and wins new customers. I know I know, this is hard to imagine but I have found it to be true.
 
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While I'm not surprised this is happening, as I've had my bad share of experiences with rebates, I'm a bit shocked it's by Panasonic.

Hope they work it out and that you get that rebate soon.
 
They are gonna be REALLY sick of me at the NAB booth this year.

Look for the guy wearing the shirt that reads "Panasonic refused to honor their rebate for my HVX200".

I will plaster my SUV with this message and will be driving around Vegas and also parked in plain view of everyone walking into the building.

I do biz honestly and I expect it from others.

My next step is to create a website for all Panasonic complaints.
 
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Though I do agree to contact Jan (she's great), that's kind of missing the point. There seems to be a void in the Panny rebate system that needs a lot of work. I've seen a few people that had a very tough time trying to get the rebate.

Also people may only find out about Jan if they come to this board and are pointed in the right direction.
 
Yeah, more than 8 months ago was the last time someone CONTACTED him - not even since he sent it out. That's crazy talk. They were great with my DVX rebate.

-Kegan
 
that sucks about the rebate. i hope you get it soon.

and on a side note, aren't they packaging the p2 card inside the box with the hvx now?
 
There's obviously been less-than-satisfactory performance from the rebate people, which is probably why there are no more rebates being offered.

All I can say is that Jan has apparently been able to help several people negotiate the rebate waters, and contacting her is likely to be far more productive than starting a thread to complain here.
 
Well, at least you were sold a USA version in the States, unlike a bunch of people who got the Grey Market Blues from a top online reseller. *Cough, B and H, Cough*

You should be entitled to your rebate.

-Andrew
 
bikefilms said:
Well, at least you were sold a USA version in the States, unlike a bunch of people who got the Grey Market Blues from a top online reseller. *Cough, B and H, Cough*

You should be entitled to your rebate.

-Andrew
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are you serious? i thought they were an authorized panasonic dealer?
 
They are. I believe one of their reps addressed the issue on the boards. Basically it was a fluke and they took care of it.
 
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