Need Tripod Advice for Provista V12 Tripod

MrHeavySilence

Active member
The fluid head basically snapped off today and I need some advice on how to go about repairing it. I'm pretty sure the tripod has a 10 year warranty but for some reason the Tiffen person told me I needed to contact them by phone and order the parts individually. Problem is- I'm not really sure what parts I need. I was wondering if somebody could help me figure out which parts I would need.

Here's the photo album of the broken tripod:
http://imgur.com/a/UwUDG

I think the screw on the Tripod Leg might be broken but I can't tell. The inside of the fluid head seems to have been chipped somehow but I wouldn't know what to call that piece. A part of the inside of the fluid head landed out (http://i.imgur.com/pyeS8.jpg).

Anyway, I could use some advice on how to proceed.
 
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