Magic Bullet Editors 2

G

Gregg

Well-known member
I have the previous version and use it from time to time. I hate how slow it is so I heard about an "upgrade" and decided to check out the Eed Giant website.

It clamed "near realtime renders" so I decided to pull out the credit card and pay the $100 to check it out.

Turns out that you have to own a specific video card to get the near real time performance. Would have been nice if they tell you that little factoid somewhere near the same spot they prink the "real time" claim.


Can someone say "chargeback"?
 
Blaine said:
You gotta love the way they hide everything in the small print.
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What I really love is how these software companies try to tell you they don't give refunds.

LOL, Just charge back on them. They can't stop it.

Hey, I own a biz as well and I give refunds to customers when they are not satisifed. For software companies to think they are above the rest of us is complete bull. I won't let them get away with it.
 
I read the hardware requirements before I purchased the upgrade and thought they were spelled out clear enough.
 
Shooter said:
I read the hardware requirements before I purchased the upgrade and thought they were spelled out clear enough.
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I understood the requirements for h/w acceleration before I purchased but I still had the impression that the overall performance had been improved even without the h/w. After realizing this was not the case, I went back and re-read the information. Wishful thinking on my part it would appear.

I did a comparison between MB Editors V2 and the MovieLooks effect you get for free with PPro and there was little to no difference in render time for the same 'look'. :(

I have no plans of buying a new high-priced Nvidia graphics card to speed it up. Hopefully they will expand their h/w support.

-Dan
 
Shooter said:
I read the hardware requirements before I purchased the upgrade and thought they were spelled out clear enough.
Click to expand...


The page I ordered off of did not mention that you needed a special card. You have to click on the "more info" page for that factoid.

http://www.redgiantsoftware.com/mbforeditors.html

If they were really concerned with making sure people know you needed to buy a super expensive card in order to get the benefits of the new version then they would put it on the first page.
 
Though I do love my Magic Bullet, I have to say I too am frustrated by the way software companies in general seem to refuse to offer the same customer satisfaction service (i.e., refunds) for products that might not work the way they´re supposed to. Somehow software manufacturers seem to have created a business climate where they´re not held accountable (and I´m talking about all of them from the biggies like Apple to the little computer software guys too...oh if I could get my money back for the useless software I´ve purchased, like MusicMatch or even the up-graded QuickTime Pro which seems to offer me nothing extra that I can´t achieve with my existing software). Anyhow, buyer beware I suppose (except software is often an extremely complicated matter and it´s not perhaps entirely fair to expect every consumer to be well versed in computer programming language and specifics--I have better things to do). Then again, maybe it´s a trade off--they don´t offer refunds? Alright, can you spell CRACK or WAREZ and type that into Google? Nuff said.
 
sean90291 said:
Though I do love my Magic Bullet, I have to say I too am frustrated by the way software companies in general seem to refuse to offer the same customer satisfaction service (i.e., refunds) for products that might not work the way they´re supposed to.
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I can definitely identify with what you're saying but to be fair, if a company did accept returns, there would be too many people who would dishonestly return the software after loading it or making copies of it. That's why retailers like Best Buy make software an exception to their otherwise good return policy.

Still, it's not right when a company doesn't make a best effort to fix their software when it doesn't work as advertised. IMHO, Adobe is borderline guilty of this. That's why I favor companies that offer trial versions of their software.

-Dan
 
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