So I have been doing research as well. I got your email and also a bunch of others and frankly, this is BS.
Theknot said they will get back to me and see if this company is going to be removed but if they don't there is me who is a paying customer and a string of others that will leave if they don't do anything about it. Going to Weddingwire. Dustin is giving me some screen capture footage and might just do a short Documentary if this doesn't pan out.
I don't blame the other people on there just the Mastermind. Simply he is crooked!