Issue with Visa card on coollights shop

[Justin Kuhn]

I'm in kind of a fix where I have to use a certain card, because the production that broke my bulbs is paying for them. And that's a Visa. What's the frickin' deal?

UPDATE:

Found something else that might work, bu not sure if it's the same length as the tube that was in my light. In fact it definitely looks shorter, which is a shame because BarnDoor does take Visa.

 

[NoahK]

Ask the prod co. for a check instead...

 

[Justin Kuhn]

Getting a check is a lot more of a pain in the ass, believe me.

 

[Justin Kuhn]

On the site it says Visa is accepted, but in the order process it asked if the first 4 digits on the card were a certain number, and they were. "If so, we do not accept this kind of credit card."

 

[simonclivehughes]

Phone and talk to a human.

Cheers,

 

[Justin Kuhn]

That's a good idea I should have thought of before just using my own Paypal account.

 

[Cool Lights]

I see you used paypal and that worked. Thanks for the order.

We take Visa every day. If the site didn't accept yours it could be because of a number of things including address mismatch, card number typed in wrong (yes people do it all the time), security hold by your providing bank, some kind of weird debit or gift visa card which our merchant services didn't understand, etc.

By the way, this isn't our support forum and no one here other than me really knows the answer for sure on this other than if they are a customer and happened to use a visa. If I don't come in here for a couple of days, its not an efficient way to ask a question like this.

Please ask questions about this sort of thing at info@coollights.biz or at our toll free number. Thanks in advance.