Hello!
I'm having a major installation problem. I just installed adobe production studio and during it's installation, Microsoft Direct X started to update and then restarted my computer. When it came back, obviously production studio didn't install properly and now my computer thinks Adobe After Effects is installed when it's not.
There are no after effects folders or shortcuts anywhere... application data has no ae content, nothing. I tried to uninstall production studio and install again -- says that after effects is already there so it doesn't install that component. Then, I tried to reinstall and it lets me change settings to all the other components, but it won't let me reinstall ae still.
Anybody know how I can fix this problem? Or where I can go to delete every single AE file??? I'm thinking some temporary files or something? Because even though my computer thinks it's installed, it doesn't show up in the control panels "add remove programs" list.
Thanks so much in advance,
Ana
I'm having a major installation problem. I just installed adobe production studio and during it's installation, Microsoft Direct X started to update and then restarted my computer. When it came back, obviously production studio didn't install properly and now my computer thinks Adobe After Effects is installed when it's not.
There are no after effects folders or shortcuts anywhere... application data has no ae content, nothing. I tried to uninstall production studio and install again -- says that after effects is already there so it doesn't install that component. Then, I tried to reinstall and it lets me change settings to all the other components, but it won't let me reinstall ae still.
Anybody know how I can fix this problem? Or where I can go to delete every single AE file??? I'm thinking some temporary files or something? Because even though my computer thinks it's installed, it doesn't show up in the control panels "add remove programs" list.
Thanks so much in advance,
Ana
