HELP! Raylight malfunctioning

My Drive C crashed last week, and I lost everything on it. Had to reload all drivers, software, plugins etc...

Vegas 8.0b back and operational, but now raylight is not working right. I must have forgotten to tweak something in the settings?

WHAT IT'S DOING:

1- Unable to see in full screen. It will work for a few seconds and then beep and freeze.

2- unable to render (both problems might be related) it will render for a few seconds and then beep and display this message: "wanted a compressed frame".


I have this bad feeling I had that problem once before about 2 years ago when I first started using Raylight and I had solved it (if only I could remember how LOL) . I think it was a setting in raylight or in vegas that was not set properly?? but I can't remember for the life of me... I thought I had moved on with my life (sigh)... Now back to square ONE. And a big feature film to finish... RATS...

Can anyone help?
 
Hey Faith,

We haven't heard of this problem with Raylight before but we will work with you to try to figure it out.

You can go to www.dvfilm.com/support.htm and put in a Support Request and/or give us a call at our phone line.

We'll try and help to get your back on track with your feature.

Best Regards,
Andy
 
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