FS-100 Update Now Available

M

Matthew McEwen

Active member
FS-100 Update Now Available
Recently there have been reports from some FS-100 users of drop-outs during recordings. Unfortunately some units shipped from our production plant with an incorrect FireWire bridge chip configuration. Focus apologizes for this problem and inconvenience, and we assure you that these drop-outs are in no way related to drive performance or future reliability, but rather a simple software error which resulted in a buffer overrun.

We have corrected this problem and posted a software update here:

http://www.focusinfo.com/support/downloads.asp

We recommend that ALL FS-100 users load this updated software, as there is no harm in doing so even if your unit is set correctly. Please download the new software (follow the software update instructions on the READ ME enclosed in the zip file) and then do a System Reset (follow instructions on page 72 of the User Guide).

Best regards,

Focus Enhancements
 
CamVega said:
Hate to be the first to tell you...

But I got a drop out on my first test after the upgrade.
Click to expand...


Are you guys with dropouts on a mac?
It seems to be a mac file conversion thing from fat 32 to mac file system.

I'd like to know if PC guys are getting drop outs, as I have not heard about it on that side.
 
I am on a mac, but it's not the file coversion, I've checked playing back footage straight on the camera.

I'm getting dropouts in every clip, even after the upgrade.
If it isn't resolved soon I'm going to have to find a new workflow and return it.
It's ridiculous.
 
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