FCS 2 keeps asking for serial number

mc9000

Member
Anyone experienced this?

I received my FCS 2 software from Apple on Friday. This is the fullblown studio, not an upgrade or an academic version. I installed the SW on My G5 Dual 2.0 w/o a problem, entering my FCS 2 Retail Registration when prompted.

After installing the SW, I booted up both FCP 6 and Motion 3 and dutifully entered my name and serial number again when prompted. Upon doing this the apps booted up fine.

However, I'm finding that after exiting a program, the next time I boot it up I'm again asked for my name and registration info. My info is always accepted, it's just that neither app seems to remember this the next time I try using the app.

For every app I'm using the same 'Final Cut Studio Retail' serial number that's on the front of the 'Installing Your Software' booklet.

Am I missing something here? I thought I'd ask here before calling Apple or re-installing.
 
http://www.dvxuser.com/V6/showthread.php?t=98243

If you've already serialized your application and downloading an update causes it to stop working, try removing your System ID file and enter your serial number again. The System ID file for your product is located in
/Library/Application Support/ProApps/
- from Apple Support Site
 
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