Cool Lights Stands

Drew Ott

Drew Ott

Wish I were banned.
There are new stands now so this post is about the old ones that Cool Lights no longer carries.



I'm not sure if this has been discussed, but I did a couple searches and didn't find anything.

I don't recommend buying the light stands from Cool Lights.

I got three stands with my original order, and 2 of them shipped broken. The part that you tighten into is plastic and it had broken off. This makes the stand unable to stand, so it is useless. The third broke while I was putting a light on it to test it out.

I notified Richard, who immediately shipped me three new stands (thanks), and told me that they don't need to be tightened very much to stand strong. This tip helped me for a little bit, but even not tightening very far, one of the stands got a crack in the plastic part.

On my first shoot with the stands, I warned everybody on the crew that the stands would break if they tightened too hard, and even then two of them broke. Now I just have one working stand, but I don't use it anymore because I know it'll break if I do.

Richard was very helpful with the problem, but the stands just don't work well enough for anything more than delicate use.

I recommend going with all-metal baby stands, and I'll probably do that in the future.
 
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Spring loaded ones. I'm pretty sure all the models are the same in regards to the part I'm talking about.

At the base where you tighten the stand so that it can support weight, the thing that slides up and down the middle is made of easily breakable plastic.
 
Drew Ott said:
Spring loaded ones. I'm pretty sure all the models are the same in regards to the part I'm talking about.

At the base where you tighten the stand so that it can support weight, the thing that slides up and down the middle is made of easily breakable plastic.
Click to expand...

No thats not true. You have the CL-LS2, the new one is the CL-LS2A, we already threw away the CL-LS2 stands we had after we discovered there was no using them. You shouldn't talk about something like it will always be that way or like there will never be any changes because we do fix any issues as we can. When you first contacted us about the problem, there wasn't another stand to give you other than that one. Today is the first time you have told me there was still a problem.
 
well that's a relief, I was already masterminding some diy fixes for it, but now I don't have to bother anymore!
 
Its best to remember that DVXUser is not our support site, we just sponsor here. All our support is done through our main site at Coollights.biz.
 
Yes but there's an art to writing reviews and certain things we can expect from them when they are well done and complete. Incomplete ones could be considered unfair. Your review assumes that things don't change and the situation today is the same as it was 6 months ago when you got your equipment. It also leads people to think that all our stands are bad in general. In effect, you reviewed something we don't have anymore but recommended that people don't buy our stands at all. No part numbers were given, etc. We carry about 5 different models of stands. None of which have plastic key parts today. We only got that particular "CL-LS2" model by mistake and threw them away when we realized the issues. You didn't contact us for updates to the situation before your review. A review includes (if there were any issues) part numbers, what the manufacturer finally did in response to it and what latest updates there are. I had to do that for you because you didn't contact me to ask if the situation was still the same--and if I hadn't been here this would have been totally misleading for our customers and potential customers. You shouldn't assume anything about things standing still or what our latest offerings are.

I think a nice ending to this thread would be next week, when you get your new CL-LS2A stands that you come back to tell us all about how they're all metal and quite a bit more sturdy than the CL-LS2. That would be a complete review.
 
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I don't mean to pour any gasoline on the subject, but I would have expected the manufacturer (Cool Lights) to contact me about a recall if they were aware some equipment I purchased from them was discovered to be faulty.
 
I was gone for a few weeks and the stands arrived during that time.

I haven't used them on a set yet but they do appear to be much more robust.

Like Richard said, there are no plastic parts.

I'll update this thread in a few months after I've put them through a good amount of use.
 
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