Contacting Company

Robbie Comeau

Como's back. back again
I'm getting sick of Final Cut Pro, ALWAYS doing stupid thing on me, and I really want to RANT and COMPLAIN to the company. (I guess it would be apple?)

So with that being said, where can I find the email so I can assure an email BACK, and complain to them, really expressing my feeling on what this program does to make me so ticked off.

While I'm at it, here's one of my problems:

I'm capturing from a tape deck, (HDV) footage, and I'm using a TUBE TV to view. All is fine, and it's working swell. All of a sudden I go to capture again, (hitting command 8 like I usually do), and BAM! I get this stupid pop up.

1226023005.png


-Never changed anything
-Never exited final cut.

I wish I could capture some video to SHOW YOU what exactly I'm doing it. Here's a little story:

Robbie hits command 8 and captures fine. He exits out of the capture window, takes the clip, cuts it, and then places it in to the timeline. Robbie then fast forwards on the tape deck to another spot on the tape, he finds something he likes, and then hit command 8. Oh no, that pop up prompt has come up once again.

There's nothing I can do either. I tried shitting down final cut, AND the HDV deck, and then turning it all back on, and I'm still getting that damn message.

In about 20 minutes I'll go back and try again (leaving both the deck and final cut on), and it'll work, you just watch.

</rant>

Thanks,

Robbie
 
Why are you fast forwarding on the deck and then going to log and capture? Why dont you FF with the L&C window?

It helps to make sure your deck is on before you start FCP. Solves lots of problems when you're connected via FW.
 
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