Compressor v2.3 software glitch?

janusz

Well-known member
I recently installed DVD Studio Pro 4 alone, meaning I did not install it as part of Final Cut Studio, and just a few weeks ago I also upgraded FCP to 5.1.2 from 4.5 alone.

Since installing DVD SP4, when ever I try to use compressor in FCP 512, I click submit and a Compressor window says "Unable to connect to background process". What does this mean and how do I fix it?

I am trying to export DV/NTSC 4:#3 sequence (everything DV/NTSC 4:3, except a few QT Uncompressed clips, which are 16:9) to DVD Best Quality 90 mins 4:3.

I had this same window pop up/problem when I was trying to export a DVCPROHD 1080p24 sequence's audio to DVD Best Quality 90mins 16:9 to Dolby 2.0.

Is this a problem caused by the DVD SP4 installation, or just a coinicidence?

Thanks guys.
 
Blaine said:
What version of QMaster are you using. It should be 2.3

What is QMaster and How do I check which version I have, should it be in my Apps folder?

Thanks Blaine.
 
Apps folder, then click on qmaster then it should say what version it is there. I have 2.3 but this still happens to me all the time "can not submit batch" etc. Frustrating. If I reinstall compressor using my upgrade disk I can get compressor to work one time then it is back to the pop-up. So I have to reinstall it everytime I want to export something for dvd...lame. I am still working on finding a solution to this....
 
What version of Compressor are you running? And why have you installed FCP 5.1.2 and DVDSP4 alone since they are part of the whole suite?
 
Jazz Dog said:
Apps folder, then click on qmaster then it should say what version it is there. I have 2.3 but this still happens to me all the time "can not submit batch" etc. Frustrating. If I reinstall compressor using my upgrade disk I can get compressor to work one time then it is back to the pop-up. So I have to reinstall it everytime I want to export something for dvd...lame. I am still working on finding a solution to this....

what an awful workflow?

which upgrade disc?

I can't find QMaster in my Apps folder, but it is in my Library/Apps Supoort folder, but still can't fnd which version?

Thanks.
 
Blaine said:
What version of Compressor are you running? And why have you installed FCP 5.1.2 and DVDSP4 alone since they are part of the whole suite?

Compressor 2.3
 
if you put the first disk called final cut studio instal and you do a custom instal you can select only compressor and Qmaster
 
macs said:
if you put the first disk called final cut studio instal and you do a custom instal you can select only compressor and Qmaster

thanks, but is compressor 2.3 the right version for FCP 512?

And what caused this problem, any insight?

Thanks
 
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