CitiDISK HD has started shipping

for germanboy

for germanboy

Germanboy,

Michael Schoenfeld here,

The drive segments files into 1.86 gig ".mov's" but, when I put two of them into an FCP timeline "back to back" they are are frame accurate and play w/o any issues.

"Seems" OK for that - I'll report back when I've done more testing. Testing is king for bleeding edge stuff.

At this point I would not do a "mission critical" job w/o some kind of back-up option.

But that's just me.

All the Best,

Michael Schoenfeld

www.michaelschoenfeld.com
 
Richard@ProCon said:
Feel free to email me if you have any questions on the product.
Click to expand...

Is there a UK distributor of the product that has a physical dealer in London?
Cheers

Indy....
 
Barry_Green said:
Not true, they're available in all 720p modes.

Redundant frames are not stored in PN mode, that's true, and they are stored in the other modes, but can be stripped out in post.
Click to expand...

Hi Barry,
is this mean that we can use the same workflow as we do with FS-100 where we capture the different rate at 720p mode than run it through the fram convertor -->to final cut and we should have slow/fast shots?

thank!
 
I am also interested in a Citidisk HD in the event of purchasing an HVX200 with my boss.

Has the MXF firmware update been confirmed?

Have the recording issues been fixed? A.k.a Recording simply stopping? Camera starting the recording device instead of manual start?

I can't seem to figure out what the negatives of not being able to record in PN modes are.

Can anyone name a few off hand? I don't think purchasing 2 or 3 4gb cards is going to cut it with my boss. It doesn't cut it for me at all. 8gigs of recording time just doesn't sound nice.
 
oops,

oops,

Sorry - I hit send accidentally - here was Richard's response from Procon:

(He sent it within 30 minutes after receiving my email - a good sign)

Sent 8/28/06 -

Michael,

The CitiDISK HD uses the Fat32 filesystem so it will work on your Mac as
well as on PCs. The other recording issue (the random clip sizing)
you're having is a known issue with the 120gb model only and there will
be a firmware release to fix that within the next few days. I'll send
it to you as soon as its available and I'll extend your 30 day return
window as neccesary so that you have time to use the product once the
upgrade is applied.

Thanks,
Richard Kurtzer
Business Development Manager
ProCon Digital Systems
55 Ruta Court
South Hackensack, New Jersey 07606
800-631-0868 Extension 1043 (Toll Free)
201-562-3688 (Mobile)
201-814-0615 (Fax)
rkurtzer@vcom-mm.net
www.ProConUSA.com
 
We will be getting the 100gb one, so that's good.

Hope someone can answer my questions above! =D
 
Hi there

This product sounds interesting.

Is the CitiDisc going to be at IBC?

Does it work with the PAL HVX?

Many thanks
Rory Hinds
 
My Citidisk 120 - Michael Schoenfeld

My Citidisk 120 - Michael Schoenfeld

Hi everyone,

I just want to remind those in the que to buy that the 120 gig Citidisk HD - DOES NOT currently record anything past 20 gigs - nada zip nothing with the HVX - an update has been promised.

AND, it will ramdonly NOT record even under the 20 gig limit - not useable at this time for anything critical.

The update "should" be released according to the worldwide distributor ProCon, within the next week.

Stay tuned.

All the best,

Michael Schoenfeld


View my newest portfolio offerings at:

www.michaelschoenfeld.com
 
Citidisk from Michael Schoenfeld UPDATE V2.0

Citidisk from Michael Schoenfeld UPDATE V2.0

Unfortunatly,

I am packing up the Shitty (oops, my typo,) "Citi"disk HD as I write this.

Silly me, I actually expected ProCon to honor, or at the very least inform me, of the supposed "firmware update" by now. They have not as of this morning.

As you can see from the August 28th 2006 email (from Procon) I've included below, My expectations were fair.


Call me a harsh, unreasonable person, but I actually had the audacity to expect a working unit WHEN it shipped to me, or at the very least, a printed, included, statement as to it's current status and a solid timeframe for it's ability to function properly - they obviously knew the 120 had issues when it shipped, but neglected to mention it down the food chain.

No such luck.

The most important thing we can share as a community, is our own, unvarnished "TRUTHFUL" experiences for the benefit of all.

Proceed at your own risk - now on to the search for the working FS-100.

BTW, Dave at Promedia in Memphis is NOT to blame for this AT ALL - he has been nothing but fair and flexible with me, and he's worthy of your business in my opinion - very responsive, including emailing me on Sunday night to tell me he will "make this right" for me today.

All the best,

Michael Schoenfeld


View my newest portfolio offerings at:

www.michaelschoenfeld.com




(From Richard/Procon August 28th 2006):

The CitiDISK HD uses the Fat32 filesystem so it will work on your Mac as
well as on PCs. The other recording issue (the random clip sizing)
you're having is a known issue with the 120gb model only and there will
be a firmware release to fix that within the next few days. I'll send
it to you as soon as its available and I'll extend your 30 day return
window as neccesary so that you have time to use the product once the
upgrade is applied.

Thanks,
Richard Kurtzer
Business Development Manager
ProCon Digital Systems
55 Ruta Court
South Hackensack, New Jersey 07606
800-631-0868 Extension 1043 (Toll Free)
201-562-3688 (Mobile)
201-814-0615 (Fax)
rkurtzer@vcom-mm.net
www.ProConUSA.com
 
ProCon's and Shining's sites both currently state that CitiDISK HD records MXF files and automatically detects incoming DVCPro HD and other streams. Does this mean that the firmware update fixing these issues has been released? I'm looking at this solution, but am not inclined to buy before the product operates as the manufacturer claims it will.
 
I´m not sure that I understand you correct, misphoto. A couple of posts back you said "it works perfectly". And now you seams not so glad.. Maybe it´s my bad english..

Does it work or not?
 
mlsphoto said:
Unfortunatly,

I am packing up the shi*ty (oops, my typo,) "Citi"disk HD as I write this.

Silly me, I actually expected ProCon to honor, or at the very least inform me, of the supposed "firmware update" by now. They have not as of this morning.

As you can see from the August 28th 2006 email (from Procon) I've included below, My expectations were fair.


Call me a harsh, unreasonable person, but I actually had the audacity to expect a working unit WHEN it shipped to me, or at the very least, a printed, included, statement as to it's current status and a solid timeframe for it's ability to function properly - they obviously knew the 120 had issues when it shipped, but neglected to mention it down the food chain.

No such luck.

The most important thing we can share as a community, is our own, unvarnished "TRUTHFUL" experiences for the benefit of all.

Proceed at your own risk - now on to the search for the working FS-100.

BTW, Dave at Promedia in Memphis is NOT to blame for this AT ALL - he has been nothing but fair and flexible with me, and he's worthy of your business in my opinion - very responsive, including emailing me on Sunday night to tell me he will "make this right" for me today.

All the best,

Michael Schoenfeld


View my newest portfolio offerings at:

www.michaelschoenfeld.com




(From Richard/Procon August 28th 2006):

The CitiDISK HD uses the Fat32 filesystem so it will work on your Mac as
well as on PCs. The other recording issue (the random clip sizing)
you're having is a known issue with the 120gb model only and there will
be a firmware release to fix that within the next few days. I'll send
it to you as soon as its available and I'll extend your 30 day return
window as neccesary so that you have time to use the product once the
upgrade is applied.

Thanks,
Richard Kurtzer
Business Development Manager
ProCon Digital Systems
55 Ruta Court
South Hackensack, New Jersey 07606
800-631-0868 Extension 1043 (Toll Free)
201-562-3688 (Mobile)
201-814-0615 (Fax)
rkurtzer@vcom-mm.net
www.ProConUSA.com
Click to expand...

Michael,

I sent emails to both you and Dave at Promedia today regarding the latest firmware for the CitiDISK HD 120. I'm not going to try and make excuses for Shining Technology and how fast they develop software and I personally apologize for not giving you an update sooner. What I will say is that I stand behind every nNovia, CitiDISK and ProCon DVD duplication system that I sell and that my phone line and email is always open for you to voice your concerns to me. If you want to return your CitiDISK, I'll need to hear it from you over the phone or via email as opposed to a post on an internet forum. In the meantime I'll be sending you the latest firmware revision as soon as I get it from Shining Technology so you can give it a try if you want. Please let me know how it works out either way.

Thanks,
Richard Kurtzer
ProCon Digital Systems
 
Update Received - Thanks

Update Received - Thanks

To: Richard @ Procon
From: Michael Schoenfeld (momentarily calmed, but still wary owner of the Citidisk HD)

Got the Firmware update - will install it tomorrow and test.

Sorry I resorted to, as our "dear" Prez says, "goin Nuculer", but as I said when I called you the first time last week Richard, "I expect this unit to actually work when I receive it" - I suppose our understanding of the term "work" may differ slightly, but indeed, it did take me all of three days to find it "not" to work - the first day, I thought it was working fine (It recorded as expected) until I pieced the 1.86 gig file pieces together - not working - and another thing, I didn't "air my laundry"; I simply want all potential buyers experience "firsthand" and "real-time", the exemplary customer service you have clearly demonstrated to "everyone" today - I do not blame you - I know you didn't write the code or the manual. And I must compliment you on your speedy delivery today of the updater - again, thank you.

I hope you don't mind me also quoting from the update "Read Me": (I merely do this in the best American spirit of "full disclousure") - you can trust, I will report, in full, tomorrow.

"Here are the known problems in this R2 release:
1. DV Control from camera is still not enabled. MUST manually REC on/off from the unit.
2. In FW1256HD-120(120G) version, each recording may take up to 15 minutes only, and the unit will automatically stop to avoid "skip frame". However, you can re-start next recording for another 15 minutes and so on. Reason being so is because of buffer memory is not big enough and FAT32 structure need to update the important file system data every 2 minutes 16 seconds while writing video data to disk is paused. In 100G version, you might get about 20 minutes in each recording though due to Hitach 100G is faster than 120G hdd.

3. Play back HD footage to viewfinder is still not implemented yet.

Next firmware release shall address known problems 1 & 3.

- End quote -


I'm sure all potential customers will be anxious to find out if problem 2 has been solved successfully.
 
Please report back on your experiences. If I'm understanding the wording, you're saying that problem 2 still exists and while they are planning on addressing 1 & 3, they have not announced a plan on how to (or when to) solve problem 2, correct?
 
Not Exactly (to quote the famous Hertz ad.....)

Not Exactly (to quote the famous Hertz ad.....)

Hey Barry,

How's the southern hospitality treating you? (Savannah GA is one of my all time favorite places - kinda near you - remember, I'm out west so 8 hours by car to anywhere is normal).

Problem 2 (the most important In my opinion) is supposedly addressed by the firmware update I am in possesion of.

Problems 1 & 3 "will" be addressed in a future update.

Is that correct Richard?

I have a certifiable genius person (windows XP laptop 1394 totin' friend) who will assist tomorrow - correction - I'll watch while he does it. His background:

I used the HVX for a Microsoft Vista video this spring, and so that no-one should doubt whether "Matt" has the chops for correctly applying the update, - the post production house person from SF (for the MIcrosoft) shoot ordered, at the last minute, - I am not making this up - a military hardware camera named "the Photon" (it looked like a black brick with an ethernet port on it's rear and a lens mount on the front) - a 120 to 12,000 frame per second bad boy. That's not a typo - the dude from SF couldn't plug a toaster in successfully, so my digital tech for the shoot, Matt, said "hey, lemme take a crack at that beast" - no kidding 45 minutes and a phone call to Minnesota and Aberdeen Maryland, and he had that animal barking.

If problem 2 is fixed in this upgrade - he will prevail - all kudos and honor to the almightly Matt Hepworth!

All the best,

Michael Schoenfeld


View my newest portfolio offerings at:

www.michaelschoenfeld.com
 
Well, I certainly hope it's fixed, as that's an absolute showstopper. But it's curious wording; I mean, the way it's worded it's saying that all 3 problems are known to still exist in that current update, right?
 
Asian Syntax - a lesson from Roland Music

Asian Syntax - a lesson from Roland Music

Barry,

Roland Musical instruments (of Japan) rules the planet in my opinion for the "most poorly translated into English" manuals ever to grace the California shores. Shining Tech seem to be "inching for second place, by a nose".

The syntax is such that, my reading is, they will address problems 1&3 in the future but problem 2 should be addressed by this update. Tomorrow will tell.

Shining maqnuals are not exactly bedtime reading, but speaking of which, the first of my 2 free HVX manuals, authored by yourself, arrived today - be proud. Very very readable. You have that rare gift of making technology readable and understandable.

Michael
 
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