At present I am sizzling so to speak. CAVISION graciously gave me the details of their supplier some months ago and are always helpful when I email.
My issue stems from the fact that their supplier here in Tokyo is utterley useless. After two months of chasing them for just prices I gave up and contacted another large retail outlet here in Tokyo I guess similar to say an Abel Cine. Now this company also has to go through the same supplier but I thought as they advertise selling CAVISION products they would have much better communication with the local link than me being Japanese etc.
However now the situation is I have recieved an email from this retail outlet that whilst they are trying to get the items but the supplier does not respond to their emails.
OK what next I thought? So I sent an email along to CAVISION trying to explain my situation to see if they could rectify it. Their solution was to say buy direct from them at above retail prices. I could buy cheaper from BHPhoto but thats not the issue. But in doing so I incur a shipping cost and an import duty... still a few hundred cheaper than their helpful offer. The listed prices here in Japan are about $500 USD cheaper , but still more than in the US but you would espect some increase on imports.
The reason I am annoyed is you would think CAVISION would have its supply chain sorted out enough to offer is customers whats being advertised. Now I am so close to production I am being pushed further and further into a corner. I have sent another email to CAVISION and am waiting to hear further. Anyway I am sincerely hoping this matter can be sorted out satisfactorily. Will keep you updated.
My issue stems from the fact that their supplier here in Tokyo is utterley useless. After two months of chasing them for just prices I gave up and contacted another large retail outlet here in Tokyo I guess similar to say an Abel Cine. Now this company also has to go through the same supplier but I thought as they advertise selling CAVISION products they would have much better communication with the local link than me being Japanese etc.
However now the situation is I have recieved an email from this retail outlet that whilst they are trying to get the items but the supplier does not respond to their emails.
OK what next I thought? So I sent an email along to CAVISION trying to explain my situation to see if they could rectify it. Their solution was to say buy direct from them at above retail prices. I could buy cheaper from BHPhoto but thats not the issue. But in doing so I incur a shipping cost and an import duty... still a few hundred cheaper than their helpful offer. The listed prices here in Japan are about $500 USD cheaper , but still more than in the US but you would espect some increase on imports.
The reason I am annoyed is you would think CAVISION would have its supply chain sorted out enough to offer is customers whats being advertised. Now I am so close to production I am being pushed further and further into a corner. I have sent another email to CAVISION and am waiting to hear further. Anyway I am sincerely hoping this matter can be sorted out satisfactorily. Will keep you updated.
