Barracuda 7200.11, ES.2 SATA, and DiamondMax 22 Drives

blando3

Well-known member
Hey Everyone,
If you use the Barracuda 7200.11, ES.2 SATA, and DiamondMax 22 Drives, you should know that some of these drives have had firmware failures due to a manufacturing error and should be BACKED UP ASAP!

My drive failed on me last Sunday and I heard about this issue through a friend. I contacted Seagate and they owned up to their mistake and fixed my drive, FREE OF CHARGE.

Check out this link for more info...

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931&NewLang=en

If you have one these drives, and it is operational, you can update the firmware over the phone with their tech-support. If you have one that has failed, contact them and see what they can do...

Despite this issue, I am very impressed with how they came through and will continue to buy their drives in the future...
 
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