Bad Adorama experience

[slimjimmed]

I ordered some equipment that I needed quickly last Thursday, and payed for second day air. I didn't even receive an email telling me what my tracking number was until late Monday evening. That was actually the first contact they made with me after my order. It is Wednesday and I still haven't received it yet.

I contacted their customer service 2 days ago and not received any replies.

I will never order from Adorama again. Unreliable customer service and wasted money on an expedited delivery.

 

[Texanite]

A number of years ago I swore I'd never order from Adorama again after they screwed me with their 'inventory' system and I bought something that was 'in stock' but wasn't really. I waited weeks and weeks, their customer service lied to me a number of times, I got screwed on shipping costs because there was another small item in my order which they DID send at the FULL ORDER shipping cost and I never did get the item I ordered. As far as I know, I could call them today and they'd continue to lie to me and tell me it'll ship by the end of the week. Man, thinking about it again makes me want to scream. I hated those mofos and badmouthed them for years wherever I went.

In the end, time has passed and I've since ordered from them again, but they are ALWAYS my last resort. I go to B&H, Amazon and Ebay before adorama. It seems that a lot of the times orders go asyou'd expect, but they're certainly NOT the fastest out there and there are many stories like yours. Here's a thread with some of them.

Sorry about your order but yeah, adorama sucks.

 

[Jeff Anderson]

Funny, same thing has happened to me there and at B&H - both are my last resorts and I fortunately havent had to give them any business in quite some time. Luckily there are still great companies like Full Compass, Calumet, Spec-comm and Zacuto to work with.